Brady Cutler

● Helped with the production for game days

● Helped with proof of play projects

● Load and unload bags, cargo, and live animals from arriving aircraft

● Marshall aircraft to the correct gate

● Push back departing aircraft away from the gate

● Use ground equipment as needed to perform duties

● Manifest cargo, freight, and luggage in a computer based system

● Provide excellent customer service to passengers and other co-workers

● Produce work schedule for the morning shift, with about 20 people on it

● Manage 20 plus people a day

● Shift employees throughout the day based on operation need

● Work with other Team Captains to accomplish tasks

● Think quickly and react quickly to things that need to be done

● Answered telephone inquiries on checking and savings accounts, loans, and lines of credit

● Processed customer transactions promptly, minimizing wait times

● Completed highly accurate, high-volume money counts via both manual and machine-driven approaches

● Educated customers on use of banking website and mobile app

● Disbursed cash and checks accurately while maintaining security of cash drawers

● Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow

● Performed account maintenance by closing out accounts and changing customer addresses

● Maintained friendly and professional customer interactions

● Executed wire transfers, stop payments and account transfers

● Assisted customers with banking needs and inquiries

● Referred customers to other banking departments for specialized services

● Managed two or three employees a night

● Performed closing duties to close down the store

● Reset tills and counted out the safe at the end of the night

● Purchased kegs and beer for the store on a weekly basis

● Restocked and faced the store

● Checked customers out, bagged groceries and performed money transactions

● Provided excellent customer service to guests and other co-workers

● Loaded and unloaded bags, cargo, and live animals from arriving aircraft

● Marshaled aircraft to the correct gate

● Pushed departing aircraft away from the gate

● Used ground equipment as needed to perform duties

● Took cargo and received cargo from the cargo warehouse

● Manifested cargo, freight, and luggage in a computer based system

● Provided excellent customer service to passengers and other co-workers

● Promoted to coach in just three months

● Promoted to Acting Team Captain (Shift Lead) in nine months