BRADY FRIEDEN
Emeryville,CA
Summary
Facilities coordinator with strengths in work order management, site inspections, vendor relations, and workplace support. Brings a customer-focused approach to monitoring service requests, addressing maintenance needs, and helping maintain an organized, safe, and well-maintained office environment.
Overview
10
10
years of professional experience
Work History
FACILITIES COORDINATOR
JLL
03.2024 - Current
- Oversee day-to-day facilities operations, helping ensure a safe, clean, functional, and well-maintained office environment.
- Coordinate and manage work orders through Corrigo, monitoring requests, tracking progress, and following up to support timely resolution.
- Build and maintain strong working relationships with vendors and service providers to support facility operations and service delivery.
- Collaborate with internal departments and stakeholders to address facility needs, resolve operational issues, and maintain a positive workplace experience.
- Conduct routine facility inspections to identify maintenance needs, operational concerns, and opportunities for improvement.
RECEPTIONIST, MAIL AND RECEPTION SERVICES
Swiss Post Solutions | Amazon Corporate
08.2022 - 03.2024
- Managed high volume of phone calls and emails, delivering professional and responsive customer service to ensure satisfaction.
- Welcomed visitors and delivered friendly, efficient front-desk service.
- Sorted and routed incoming and outgoing mail and shipments efficiently to maintain timely communication and organization.
- Maintained working knowledge of site access requirements and followed established security protocols.
WAREHOUSE ASSOCIATE
Amazon
09.2021 - 05.2022
- Maintained high workflow to move customer orders quickly, meet shipment timelines, and reduce errors.
- Packed shipments following Amazon quality checks and safety procedures.
- Supported Amazon fulfillment center picking, packing, and stowing workflows.
- Improved workflow efficiency by providing on-line coaching to help employees meet efficiency standards.
EVENT COORDINATOR
BarkHappy
07.2019 - 09.2020
- Coordinated monthly dog-friendly events, ensuring seamless execution and attendee satisfaction.
- Established partnerships with venues, vendors, and charity partners to enhance event offerings and drive attendance.
- Increased customer attendance by 20% in one year through stronger outreach and event planning.
- Led marketing plan execution to drive maximum engagement.
- Analyzed post-event feedback and implemented improvements to enhance future event experiences.
MARKETING ASSISTANT
Northwest Bank & Trust Company
09.2016 - 08.2019
- Collaborated with department heads to successfully promote and launch new products, enhancing market presence.
- Coordinated promotional activities, events, and trade shows to effectively showcase products and services.
- Developed and implemented marketing plans and policies to align with business objectives.
- Updated digital advertising platforms, including website, mobile app, and digital signage.
- Monitored customer engagement across advertising channels and adjusted messaging for better performance.
Education
Bachelor of Arts - Public Relations
Wartburg College
Waverly, IA05-2016
Skills
- Corrigo system management
- Work order coordination
- Facility operations
- Facility inspections
- Vendor management
Timeline
FACILITIES COORDINATOR
JLL
03.2024 - Current
RECEPTIONIST, MAIL AND RECEPTION SERVICES
Swiss Post Solutions | Amazon Corporate
08.2022 - 03.2024
WAREHOUSE ASSOCIATE
Amazon
09.2021 - 05.2022
EVENT COORDINATOR
BarkHappy
07.2019 - 09.2020
MARKETING ASSISTANT
Northwest Bank & Trust Company
09.2016 - 08.2019
Bachelor of Arts - Public Relations
Wartburg College