Brady Gravitt

Leadership and Initiative

• Support store morale by praising fellow crewmembers for hard work and WOW customer experience.
• During Mother's Day, I stepped up into a leadership role with flowers, helping the team power through a challenging day.
• Take initiative to mentor and support multiple sections, by helping train and guide new order writers, answering questions, and building their confidence.

Crew Culture and Customer Experience

• Always looking for ways to Kaizen, whether it's to promote a product I enjoy or staying busy during slow times.
• Providing a wow customer experience by stepping out from the register to greet customers, pulling them over to my line.
• Sharing personable conversations with customers and crew regarding recipes, new products, and things going on in life.

Operations and Store Support

• I thrive in every shift, working product efficiently, while maintaining great communication with the crew and customers.
• Collaborate on display and side stack ideas and help put them together.
• Re-merchandising multiple sections to make them more appealing and easier to shop.