Summary
Overview
Work History
Education
Skills
Websites
Certification
Languages
Military Experience
Timeline
Generic

Brady Hangey

Fort Lauderdale

Summary

  • Warm and friendly individual helps customers in any situation. Enjoys working closely with team members to deliver positive guest experience. Experience as Front Desk Agent in busy and successful professional setting.
  • Friendly candidate with passion for providing excellent customer service and facilitating guest satisfaction. Hardworking and flexible individual takes reservations, assigns rooms and handles payments. Outstanding multitasker with in-depth knowledge of travel planning software.
  • Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Front Desk Agent

The Ritz-Carlton
02.2024 - 09.2024
  • Answered any questions in person and over the phone guests would have about our property
  • Checked in and out guests
  • Handled cash and credit cards
  • Trained in the Club Lounge

Front Desk Agent

Renaissance Hotels Marriott
11.2022 - 02.2024
  • Answered any questions over the phone and in person about our property
  • Checked in and out guests
  • Handled cash and credit cards
  • Helped train new hires

Cashier/Customer Service

Wendy's
08.2021 - 09.2022
  • Handled food
  • Handled credit cards and cash
  • Helped train new hires
  • Took food orders in restaurant dining room and in the drive thru

Merchandise Stocker/Cashier

Bath & Body Works
10.2020 - 01.2021
  • Performed inventory control, such as counting, and stocking merchandise.
  • Answered customer questions and provided detailed product information.
  • Maintained effective team member communication.
  • Greeted customers and directed to requested products.
  • Unloaded, sorted and stocked merchandise according to store layout and product placement.

Education

High School Diploma -

Valley Forge Baptist Academy
Collegeville, PA
05.2020

Skills

  • Customer service
  • Credit and cash payments
  • Time management
  • Problem-solving skills
  • Microsoft office
  • Guest services
  • Cash handling
  • Listening skills
  • Conflict and issue documentation

Certification

  • Drivers License (12/2022-02/2031)
  • TWIC Card (10/22-10/27)

Languages

English

Military Experience

Completed 03 weeks of United States Coast Guard Boot Camp

Timeline

Front Desk Agent

The Ritz-Carlton
02.2024 - 09.2024

Front Desk Agent

Renaissance Hotels Marriott
11.2022 - 02.2024

Cashier/Customer Service

Wendy's
08.2021 - 09.2022

Merchandise Stocker/Cashier

Bath & Body Works
10.2020 - 01.2021

High School Diploma -

Valley Forge Baptist Academy

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