- I participate in various sports activities for physical activity, camaraderie, and personal growth
- Animal Care
- DIY and Home Improvement
- Auto Repair/Restoration
- Participating in local clean-up initiatives, especially at the beach
Brady McMullen
College Park,MD
Summary
Team player with strong customer service skills developed at Autobell, recognized for exceptional problem-solving and leadership in staff training. Proven track record of enhancing team performance through effective communication and meticulous attention to detail, ensuring operational excellence and a welcoming environment for guests. Flexible and committed to achieving production goals efficiently.
Overview
5
5
years of professional experience
Work History
Team Member & Trainer
Autobell
12.2022 - 01.2025
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Worked different stations to provide optimal coverage and meet production goals.
- Operated register to process payments and collect cash payment for order totals.
- Trained new team members by relaying information on company procedures and safety requirements.
- Gained recognition for delivering excellent customer service through active listening, empathetic communication, and timely resolution of concerns.
Restaurant Team Member
Taco Bell & Kfc
03.2020 - 04.2022
- Displayed excellent teamwork skills while working alongside fellow team members in a fast-paced environment.
- Performed opening and closing duties as needed, ensuring the restaurant was prepared for efficient operation each day.
- Demonstrated exceptional multitasking abilities by managing multiple tasks simultaneously during peak hours without sacrificing quality of service or attention to detail.
- Utilized strong communication skills when interacting with guests, coworkers, and management to create a welcoming atmosphere for all parties involved.
- Prepared food orders, cooking on grill and operating fry station.
- Helped maintain high levels of cleanliness throughout the establishment, following established cleaning protocols for both front-of-house and back-of-house areas consistently.
Education
Bachelor of Arts - Economics
University of Maryland, College Park
College Park, MD05-2024
Skills
- Customer service
- Positive attitude
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- Following instructions
- Flexible schedule
- Leadership qualities
- Training and mentoring
- Sales expertise
Interests
Timeline
Team Member & Trainer
Autobell
12.2022 - 01.2025
Restaurant Team Member
Taco Bell & Kfc
03.2020 - 04.2022
Bachelor of Arts - Economics
University of Maryland, College Park
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