Brady MOCCALDI
Holland Patent,NY
Summary
Results-driven professional with expertise in project management and compliance. Proven ability to enhance operational efficiency and drive process improvements in facilities management.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Assistant Director- Facilities
SUNY Poly
Utica , NY
2025.04 - Current
- Facilitated interdepartmental communication to enhance operational efficiency.
- Monitored project timelines and tracked progress to ensure timely completion.
- Supported project planning by organizing resources and materials.
- Managed daily workflow of personnel by assigning tasks and tracking progress.
- Collaborated with team members to identify process improvements and efficiencies.
- Assisted in developing strategic plans to meet organizational goals and objectives.
- Oversaw recruitment process, including candidate interviews, hiring decisions, and onboarding, to strengthen team capabilities.
- Implemented policies and procedures to ensure compliance with federal, state and local laws.
Assistant Manager of Operations
Lowe's
Syracuse, New York
2024.03 - 2025.04
- Managed daily operations to enhance workflow efficiency and maintain customer satisfaction.
- Monitored daily operations, ensuring efficiency, accuracy and compliance with policies and procedures.
- Implemented process improvements to enhance operational efficiency and safety standards.
- Coordinated team schedules to improve staff coverage and maximize productivity.
- Oversaw inventory management to maintain stock levels and organization.
- Conducted regular audits of operational procedures for compliance with company guidelines.
- Coached employees to work together to carry out daily functions and meet service objectives.
- Assisted in training new employees on company policies and procedures to ensure compliance and performance.
Department Supervisor
Lowe's
New Hartford, New York
2023.07 - 2024.03
- Ensured departmental compliance with safety regulations, fostering a safe work environment.
- Ensured compliance with safety procedures and protocols at all times.
- Trained employees on new processes or procedures.
- Collaborated with management on store layout and displays to enhance customer experience.
- Resolved customer complaints efficiently to enhance satisfaction levels.
- Assisted customers with product selection and inquiries promptly.
- Participated in weekly meetings with senior leadership to review progress and align on departmental goals.
Assistant Manager- Specialty
Lowe's
Syracuse, New York
2022.02 - 2024.03
- Coordinated daily store operations and team scheduling to ensure smooth workflow.
- Supervised daily operations including scheduling shifts, assigning duties.
- Trained new staff on customer service standards and store policies.
- Conducted team meetings to communicate updates and expectations.
- Addressed customer service inquiries and complaints promptly, enhancing customer satisfaction.
- Resolved customer inquiries and complaints efficiently and professionally.
- Promoted special offers to customers, contributing to increased sales during promotional periods.
- Coordinated with vendors to ensure timely product deliveries.
- Maintained up-to-date knowledge of company products and services.
Education
Associate of Science - General Studies
Mohawk Valley Community College
Utica, NY2017-06
Skills
- Project management
- Strategic planning
- Compliance management
- Process improvement
- Resource allocation
- Operations management
Languages
American Sign Language
Limited
Certification
CPR
Accomplishments
Platinum Hammer Award
Timeline
Assistant Director- Facilities
SUNY Poly
2025.04 - Current
Assistant Manager of Operations
Lowe's
2024.03 - 2025.04
Department Supervisor
Lowe's
2023.07 - 2024.03
Assistant Manager- Specialty
Lowe's
2022.02 - 2024.03
Associate of Science - General Studies
Mohawk Valley Community College