Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Bartender

Brady Raggio

Bridge City,TX

Summary

Dynamic professional with a proven track record at Pour Neches, excelling in customer service and multitasking. Adept at managing high-volume environments and enhancing customer satisfaction. Demonstrated expertise in cash handling and team collaboration, contributing to a 20% increase in repeat business. Highly reliable with an outgoing personality and effective communication skills.

Hospitality professional prepared for this role with comprehensive experience in high-energy environments. Proven ability to create memorable guest experiences and maintain well-organized bar area. Reliable team player and adaptable to changing needs, showcasing skills in mixology and customer interaction.

Overview

6
6
years of professional experience

Work History

Bartender

Pour Neches
04.2025 - Current
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.

Server

JWilsons
09.2019 - 04.2025
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.
  • Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.

Baker

Golden Croissant
11.2020 - 08.2021
  • Produced consistently high-quality baked goods for customers.
  • Complied with health and safety codes to protect staff and customers.
  • Operated and maintained bakery equipment, including ovens and mixers.
  • Enhanced customer satisfaction by consistently producing high-quality baked goods and maintaining a clean, organized workspace.
  • Collaborated with team members to complete tasks and maintain smooth running of bakery.
  • Managed customer service operations, including taking orders and resolving complaints.

Education

Bachelor in Marketing - Marketing

Lamar University
Beaumont, TX
08-2025

Skills

  • Strong multitasking

  • Customer service

  • Highly reliable

  • Team player attitude

  • Clear and effective communication

  • Outgoing personality

  • Customer service expertise

Accomplishments

    I am pleased to share that I have received a badge from Franklin Covey in recognition of my knowledge of "The 7 Habits of Highly Effective People."

Languages

English
Full Professional

Timeline

Bartender

Pour Neches
04.2025 - Current

Baker

Golden Croissant
11.2020 - 08.2021

Server

JWilsons
09.2019 - 04.2025

Bachelor in Marketing - Marketing

Lamar University

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Brady Raggio