Brady Richmond
Trenton,OH
Summary
Experienced bank teller and customer service representative with proven ability to engage effectively with clients. Demonstrates strong attention to detail and accuracy in financial transactions. Holds health and life insurance licenses in 34 states and possesses over a year of relevant experience. Currently pursuing a bachelor's degree in Education while working at Edgewood City Schools.
Overview
8
8
years of professional experience
Work History
Monitoring Assistant
Edgewood City Schools
Trenton, OH
01.2026 - Current
- Monitored student behavior to ensure a safe learning environment.
- Coordinated communication between staff, students, and parents regarding needs.
- Supported classroom management by supervising students during activities.
- Documented incidents and reported concerns to administration promptly.
Sales Agent
Medicare One Stop
Centerville, Ohio
08.2025 - Current
- Assisted clients in understanding Medicare plan options and benefits.
- Educated customers on enrollment processes and eligibility requirements.
- Conducted thorough needs assessments to recommend suitable coverage plans.
- Collaborated with team members to resolve client inquiries and issues promptly.
Bank Teller
Fifth Third Bank
Liberty Township, OH
01.2022 - 12.2022
- Cashed customer checks, verified identification and checked account balances in accordance with bank policy.
- Reconciled cash and checks against computer records at end of shift.
- Responded and assisted customers with account inquiries and updates.
- Entered transactions into computer and issued customer receipts.
- Adhered to strict guidelines regarding financial and customer data to avoid breaches and information misuse.
Assistant Store Manager
Fossil Inc
Monroe, OH
07.2020 - 12.2021
- Assisted in continuous development of effective store associates to achieve desired sales and results.
- Handled scheduling for store shifts across 7-day work weeks to achieve adequate staffing.
- Reviewed monthly sales and performance reports to support operational planning and strategic decision-making.
- Assessed, optimized and elevated operations to target current and expected demands.
- Oversaw daily operations of store, including inventory and supply restocking, cash-handling and assisting customers.
Assistant Store Manager
Nautica Store
Monroe, OH
08.2021 - 10.2021
- Reviewed monthly sales and performance reports to support operational planning and strategic decision-making.
- Assisted customers, answered questions and resolved problems for stellar customer service.
- Recruited, interviewed and hired qualified employees to provide top-quality service.
Shift Manager
Penn Station
Monroe, OH
06.2018 - 07.2020
- Helped employees operate productively and stay on task to meet business and customer needs.
- Enhanced operations and boosted efficiency through employee training and coaching.
- Ran daily reports to assess performance and make proactive adjustments.
- Increased overall team efficiency and productivity.
- Upheld company standards and compliance requirements for operations and cleanliness of all areas.
- Resolved issues with cash registers, card scanners and printers.
Education
Some College (No Degree) - Education
Cincinnati State Technical And Community College
Cincinnati, OHSome College (No Degree) - Education
Kent State University
Kent, OHSome College (No Degree) -
Franklin University
Columbus, OHSkills
- Money Handling
- Verbal Communication
- Customer assistance
- People skills
Timeline
Monitoring Assistant
Edgewood City Schools
01.2026 - Current
Sales Agent
Medicare One Stop
08.2025 - Current
Bank Teller
Fifth Third Bank
01.2022 - 12.2022
Assistant Store Manager
Nautica Store
08.2021 - 10.2021
Assistant Store Manager
Fossil Inc
07.2020 - 12.2021
Shift Manager
Penn Station
06.2018 - 07.2020
Some College (No Degree) - Education
Cincinnati State Technical And Community College
Some College (No Degree) - Education
Kent State University
Some College (No Degree) -
Franklin University