Brady Simpson
Mesa,AZ
Summary
I have been in the workforce since 2019, and that journey has led me through a diverse range of roles, each contributing valuable skills. I started as a cashier in fast food and retail, tackled the fast-paced world of fine dining, and now I am the website administrator and warranty manager for an outdoor winter sports company. This journey has equipped me with a versatile skill set that I can apply to excel in any role I take on. Above all else, I've learned the importance of giving my absolute best in everything I participate in and taking the initiative to see tasks through to completion.
Overview
5
5
years of professional experience
Work History
Website Administrator and Warranty Manager
SkiPro
12.2022 - Current
- Responsible for website maintenance and unified branding.
- Improved customer satisfaction by efficiently managing warranty claims and promptly addressing concerns.
- Skilled in policy enforcement and product expertise.
- Helped develop a easy to understand training program to guarantee that new hires get the skills and information they need to succeed as Warranty Advisors for the company.
- Collaborated closely with developers to optimize site performance across multiple platforms and devices.
- Provided exceptional customer service through timely response to inquiries received via email or phone calls related the website sales.
Server
The Vig
01.2020 - 08.2022
- Demonstrated exceptional multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Education
Associate of Arts - Business Global Politics
Arizona State University
Tempe, AZ12.2024
Skills
- Website Maintenance
- Customer Support
- Warranty Analysis
- Escalation Handling
- Policy Enforcement
- Product expertise
Buy/Trade/Sell HighEnd Wheels
I have a fascination for all thing automobile and started purchasing, trading, and selling car wheels as a way to generate significant sums of money on the side of my actually employment. My in-depth understanding of the value, quality, and pricing of numerous wheel manufacturers enables me to get the money I seek.
Timeline
Website Administrator and Warranty Manager
SkiPro
12.2022 - Current
Server
The Vig
01.2020 - 08.2022
Associate of Arts - Business Global Politics
Arizona State University
Similar Profiles
Dallas RobinsonDallas Robinson
Vendor at The Original Berrie KabobsVendor at The Original Berrie Kabobs
Robert HathcockRobert Hathcock
Owner/Mgr at Wrangler Trailers, LLCOwner/Mgr at Wrangler Trailers, LLC
David StephensDavid Stephens
Electrical Apprentice at Dynalectric CompanyElectrical Apprentice at Dynalectric Company
Abby PalmerAbby Palmer
Board Certified Behavior Analyst at Life Skills Autism AcademyBoard Certified Behavior Analyst at Life Skills Autism Academy
Christopher MasonChristopher Mason
Parts Associate - Service Advisor - Warranty Administrator - Service Manager - Parts Manager at Team Mancuso Powersports (Formerly AJ Foyt Cycles)Parts Associate - Service Advisor - Warranty Administrator - Service Manager - Parts Manager at Team Mancuso Powersports (Formerly AJ Foyt Cycles)