Brady Sullivan
Hadddon Township
Summary
Dynamic professional with five years of experience in customer service and support roles, consistently enhancing patient and customer experiences. Expertise in fostering effective communication and building rapport to ensure a welcoming environment for all visitors. Proficient in managing diverse tasks, from coordinating treatment sessions to addressing customer needs with efficiency and care. Committed to delivering exceptional service, fostering positive interactions, and handling challenging situations with empathy and professionalism.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Ithaca Field Hockey
Kaitlyn Wahila
Ithaca, NY
08.2023 - Current
- Requires 15 hours a week of commitment
- Cultivated an environment that prioritizes empathy, teamwork, and effective leadership.
- Adapted quickly to fast-paced settings, maintaining productivity and team collaboration.
- Excelled in both independent tasks and collaborative projects to achieve team objectives.
- Demonstrated capacity to rapidly acquire new skills and adjust to evolving environments.
Physical Therapy Aide
Romash and Crowell Physical Therapy
Westmont, New Jersey
06.2024 - 08.2025
- Collaborated with therapists at Romash and Crowell Physical Therapy to enhance patient rehabilitation outcomes.
- Assisted therapists in delivering effective patient care and rehabilitation services to enhance recovery outcomes.
- Oversaw maintenance of cleanliness and organization in treatment areas and equipment to enhance operational efficiency.
- Facilitated engaging patient interactions to enhance the quality of care provided.
- Coordinated with team members to streamline operations and foster effective communication.
Customer Service Representative
HerSport
Cherry Hill, New Jersey
02.2021 - 08.2025
- Supported operational initiatives for HerSport, located in Cherry Hill, New Jersey.
- Facilitated support for over 40 customers weekly, driving enhanced satisfaction levels.
- Facilitated customer interactions by identifying specific needs for athletic equipment in field hockey and lacrosse.
- Streamlined inventory organization to enhance stock management and accessibility.
- Oversaw phone call management and coordinated inquiries to facilitate effective communication.
- Executed cash register transactions with precision to uphold financial integrity.
Education
High School Diploma -
Haddon Township High School
Westmont06-2023
Skills
- Adaptable and cooperative communication
- Empathetic patient engagement
- Disciplined team player
- Skilled in team coordination
- Effective ability to problem solve and think critically
- Eager to learn
- Receptive to feedback
- Friendly, positive attitude
Accomplishments
- 2024 Liberty League All-Academic
- 2025 Liberty League All-Academic
- 2025 Scholar of Distinction
- Elected Captain of the Ithaca Field Hockey team for two years
Certification
- CPR Certified as of February 7, 2026
Timeline
Physical Therapy Aide
Romash and Crowell Physical Therapy
06.2024 - 08.2025
Ithaca Field Hockey
Kaitlyn Wahila
08.2023 - Current
Customer Service Representative
HerSport
02.2021 - 08.2025
High School Diploma -
Haddon Township High School
SCHOLARSHIP AND ACCOLADES
Moorestown Education Association Scholarship
- Awarded to recipients who show passion and dedication to education, studies in institutes of higher education, and the desire to make environments of future employment better places. Awarded $1,200 each year as a result of application and reapplication.