Brady Wooten
Abilene,TX
Overview
9
9
years of professional experience
Work History
Assistant Store Manager
The Sherwin-Williams Company
08.2024 - Current
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
Terminal Trainmaster
BNSF Railway
07.2023 - 07.2024
- Oversaw the safe and efficient movement of trains in and out of the terminal by coordinating with train crews, dispatchers, and other personnel
- Implemented and enforced operational procedures and safety protocols to ensure compliance with company, federal, and industry regulations
- Managed and resolved issues related to train scheduling, track usage, and equipment maintenance to minimize delays and disruptions
- Conducted regular inspections of terminal facilities and equipment to identify potential hazards, defects, or maintenance needs
- Trained and supervised terminal employees on proper operating procedures, safety practices, and emergency response protocols
Route Service Representative (RSR) Trainee
UniFirst Corporation
11.2022 - 06.2023
- Participated in extensive on-the-job training and shadowed experienced RSRs to learn best practices in route sales and customer service delivery
- Assisted in restocking and rotating product inventory at various customer locations to ensure optimal product freshness and availability
- Learned how to operate delivery vehicles safely and efficiently while adhering to all company policies and traffic regulations
- Developed strong relationships with customers by providing exceptional service and addressing any concerns or inquiries in a timely and professional manner
- Utilized company-provided technology tools to track deliveries, manage inventory, and communicate effectively with supervisors and team members
Forensic Investigator
District 21 Medical Examiner's Office
05.2022 - 09.2022
- Responded to scenes and determined jurisdiction while working in conjunction with various departments
- Prepared detailed reports documenting findings and presenting findings to law enforcement agencies and legal teams
- Utilized advanced forensic tools and techniques to gather and preserve electronic evidence from computers, mobile devices, and other digital storage media
- Collaborated with cross-functional teams to support criminal investigations, providing expert testimony in court and demonstrating a high level of professionalism and integrity
- Stayed current on industry trends and best practices through ongoing training and professional development, ensuring compliance with all relevant laws and regulations
Certified Pharmacy Technician
Walgreens
01.2016 - 04.2022
- Verified prescription information and accurately prepared medications in accordance with pharmacy laws and regulations
- Provided exceptional customer service by addressing inquiries, resolving issues, and ensuring patient satisfaction
- Maintained pharmacy inventory by ordering and stocking medications, as well as conducting regular expiration date checks
- Assisted pharmacists in compounding medications, reconstituting suspensions, and packaging prescriptions
- Conducted medication therapy management services, including medication adherence counseling and medication therapy reviews
Education
Master of Science - Forensic Medicine
University of Florida
Gainesville, FL12-2022
Bachelor of Arts - Anthropology
Texas Tech University
Lubbock, TX08-2020
Skills
- Critical thinking
- Calm under pressure
- Attention to Detail
- Relationship building
- Excellent Communication Skills
- Excellent Customer Service Skills
- Personnel development
- Hourly shift management
- Promotional planning
- Strong Sense of Integrity
Timeline
Assistant Store Manager
The Sherwin-Williams Company
08.2024 - Current
Terminal Trainmaster
BNSF Railway
07.2023 - 07.2024
Route Service Representative (RSR) Trainee
UniFirst Corporation
11.2022 - 06.2023
Forensic Investigator
District 21 Medical Examiner's Office
05.2022 - 09.2022
Certified Pharmacy Technician
Walgreens
01.2016 - 04.2022
Master of Science - Forensic Medicine
University of Florida
Bachelor of Arts - Anthropology
Texas Tech University
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