Motivated Shift Leader enthusiastic about helping team members meet and exceed objectives with compassionate leadership. Talented trainer and operational problem-solver with front-line experience and collaborative nature. Resourceful in balancing customer, company and employee needs.
Overview
5
5
years of professional experience
Work History
Food Runner
Helen Fitzgeralds Irish Grill and Pub
St. Louis, MO
11.2024 - Current
Delivered food to guests in a timely manner while following safety protocols.
Managed multiple food orders simultaneously, prioritizing based on cooking time and customer needs.
Conducted regular checks on tables to offer additional services and ensure customer satisfaction.
Actively contributed to the team by taking on additional duties during staff shortages or special events.
Maintained knowledge of menu items and daily specials to answer customer inquiries.
Supported serving staff in delivering accurate and well-presented food orders.
Shift Leader / Schedule Coordinator
Done Right Enterprises
St. Louis, MO
02.2020 - Current
Created and maintained employee schedules to ensure adequate staffing levels.
Developed methods for tracking and managing scheduling data, including shift assignments and time off requests.
Coordinated with managers to adjust employee schedules as needed.
Provided support in resolving scheduling conflicts between employees.
Ensured staff was properly trained on all aspects of their job duties, including safety protocols.
Monitored employee performance to ensure compliance with company policies and procedures.
Assisted in training new employees on shift operations.
Scheduled team members for shifts based on business needs and customer demand.
Maintained an organized work environment by delegating tasks to staff as needed.
Assigned tasks to team members in accordance with their skillsets and availability.
Volunteer
Loaves & Fishes Food Bank
St Louis, MO
09.2023 - 09.2023
Checked expiration dates on food items and removed expired products from shelves.
Sorted and organized donations of canned goods, non-perishable food, and other items.
Stocked shelves with donated food items.
Helped unload deliveries of food from trucks into the pantry storage area.
Maintained cleanliness of pantry facility, including floors, shelves, and refrigeration units.
Restocked shelves as needed during service hours.
Assisted in packing bags of groceries for clients prior to distribution.
Stocked canned goods, boxed items, refrigerated perishables and other shelf items throughout shift, removing empty food cartons and breaking down boxes as necessary.
Checked dates on shelf inventory to identify expired goods, discarding when necessary to maintain only inventory safe for consumption.
Sorted and packed donated food items to ship to families in need.
Education
Marketing
University of Missouri - St Louis
St Louis, MO
Skills
Decision-making capabilities
Production Scheduling
Staff Supervision
Employee Scheduling
Problem-Solving
Employee Attendance Monitoring
Shift checklists
Strong verbal and written communication
Team Leadership
Shift Scheduling
Team Supervision
Training Assistance
Assigning Work
Team Collaboration and Leadership
Accomplishments
Deans List for the 2024 Fall Semester
Timeline
Food Runner
Helen Fitzgeralds Irish Grill and Pub
11.2024 - Current
Volunteer
Loaves & Fishes Food Bank
09.2023 - 09.2023
Shift Leader / Schedule Coordinator
Done Right Enterprises
02.2020 - Current
Marketing
University of Missouri - St Louis
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