Bradzzo Sotelo
Middletown,CT
Summary
Dynamic professional with a proven track record in customer engagement and sales, honed at Valvoline Instant Oil. Skilled in data entry and direct marketing, I excel in boosting team morale and efficiency. Achieved significant improvements in service quality and inventory accuracy, demonstrating a quick-learning ability and a knack for fostering positive customer relationships.
Overview
6
6
years of professional experience
Work History
Canvasser
Artisan Building & Remodeling
04.2024 - Current
- Maintained a positive attitude and high energy levels throughout long hours of door-to-door outreach, contributing to team morale.
- Responded to customer questions and objections to address concerns and build rapport.
- Maintained accurate records of interactions with constituents to inform future campaign strategies and improve overall efficiency.
Warehouse Worker
NAPA Auto Parts - Genuine Parts
09.2023 - 04.2024
- Loaded, unloaded, and moved material to and from storage and production areas.
- Checked packages and merchandise for damage and notified vendors.
- Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
- Performed general housekeeping and cleaning tasks.
Assistant Manager
Valvoline Instant Oil
12.2017 - 08.2023
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Education
High School Diploma -
Xavier High School
Middletown, CT05.2014
Skills
- Data Entry
- Documentation
- Direct marketing understanding
- Quick-learning
- Customer Engagement
- Sales experience
- Technical skills
- Product and Service Sales
Languages
Spanish
Native or Bilingual
Timeline
Canvasser
Artisan Building & Remodeling
04.2024 - Current
Warehouse Worker
NAPA Auto Parts - Genuine Parts
09.2023 - 04.2024
Assistant Manager
Valvoline Instant Oil
12.2017 - 08.2023
High School Diploma -
Xavier High School
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