BRAE BITTON
Summary
Performance-driven worker with stellar record of accomplishment in connecting with customers and driving sales. Proactive, well-organized and extremely personable. Great customer service and attentive listening skills. A multi trained worker in various categories with a determination to succeed and impress customers/clients as well as employer.
Overview
4
4
years of professional experience
Work History
Sales Associate/Receptionist
Hand and Stone Massage and Facial Spa
01.2022 - 08.2022
- Assisted teammates with sales-processing tasks to meet daily sales goals
- Developed trusting relationships with customers by making personal connections
- Sold various products by explaining unique features and educating customers on proper application or usage
- Reviewed files, recordings and other documents to obtain information to respond to requests
- Collected payments and provided accurate change
- Obtained signatures for financial documents and internal and external invoices
- Provided reminder calls to clients prior to scheduled visits
- Entered information into system to update status reports.
Banquet Server
Fort Collins Country Club
08.2023 - 02.2024
- Enhanced customer satisfaction by providing efficient and friendly service during banquet events.
- Ensured timely food delivery by effectively communicating with kitchen staff and coordinating efforts.
- Maintained a clean and organized dining area for optimal guest comfort and enjoyment.
- Assisted in setting up the event space, ensuring proper table arrangements and placement of utensils for seamless guest experience.
- Demonstrated exceptional teamwork by collaborating with fellow servers to maintain a smooth flow of service during large-scale events.
- Handled special dietary requests, ensuring all guests received appropriate meals according to their preferences or restrictions.
- Set up banquet tables and chairs based on event requirements.
On-Call Banquet Server
Exquisite Taste Catering
05.2019
- Portioned, plated and garnished menu items to meet company standards
- Upheld exceptional food, beverage and service standards to surpass customer expectations
- Served food to over 180 customers per shift
- Inspected completed meals against individual orders to verify accuracy
- Stocked service stations with ice, napkins and straws
- Removed and replaced dirty dishes and utensils to maintain table settings
- Provided exceptional service to high volume of daily customers
- Carried appetizer and drink trays around events and maneuvered around guests and furniture without spilling.
Hostess/Busser/Head Food Runner
Z'Abbracci
07.2020 - Current
- Scheduled reservations and notified servers and managers of large groups to prepare seating in advance
- Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests
- Stayed attentive to server availability and table turnover to quickly seat guests
- Monitored dining area to assess server capacity and estimate wait times
- Responded appropriately to customer complaints, bringing major issues to attention of manager on duty
- Delivered outstanding service and support from initial interaction to final departure, maintaining loyal clientele
- Answered telephone to provide dining information and take reservations
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
Education
No Degree - Apparel And Merchandising
Colorado State University
Fort Collins, CO05.2026
No Degree -
Arizona State University
Tempe, AZ12.2022
Arapahoe Community College
05.2022
High School Diploma -
Castle View High School
Castle Rock05.2022
Skills
- Event Setup and Breakdown
- Stress Tolerance
- Banquet Coordination
- Exceptional Customer Service
- Cash Handling Accuracy
- Salesmanship
- Guest Relations
- Quick problem-solving
- Strong multitasking
- Cleanliness and organization
- First aid certification
- High energy level
- Positive attitude
- Effective communication
- Menu Memorization
- Sales Techniques
Timeline
Banquet Server
Fort Collins Country Club
08.2023 - 02.2024
Sales Associate/Receptionist
Hand and Stone Massage and Facial Spa
01.2022 - 08.2022
Hostess/Busser/Head Food Runner
Z'Abbracci
07.2020 - Current
On-Call Banquet Server
Exquisite Taste Catering
05.2019
No Degree - Apparel And Merchandising
Colorado State University
No Degree -
Arizona State University
Arapahoe Community College
High School Diploma -
Castle View High School
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