Summary
Overview
Work History
Education
Skills
Timeline
Generic

Braeden Geist

Costa Mesa

Summary

Dynamic and results-driven professional with a proven track record of providing administrative and analytical support in fast-paced environments. With a background in customer success, recruitment, and marketing, I bring a unique blend of skills in Excel proficiency, budgeting, and financial analysis. Adept at developing strategic plans, conducting market research, and managing projects from inception to completion. Known for my strong attention to detail, organizational abilities, and commitment to driving operational excellence. I am eager to leverage my diverse skill set and passion for analysis to contribute to the success of the City of Anaheim in achieving its goals and objectives.

Overview

3
3
years of professional experience

Work History

Customer Success Associate

Wolters Kluwer
06.2023 - Current
  • Managed comprehensive analysis of customer needs and goals to drive successful onboarding and sustained satisfaction
  • Analyzed customer data utilizing Excel and analytical tools to discern usage patterns, feedback, and performance metrics
  • Developed and delivered regular reports and presentations, facilitating transparent communication of progress, challenges, and opportunities to internal stakeholders and customers
  • Provided expert guidance and support to customers on financial matters pertaining to product or service usage, including cost-benefit analysis and budget optimization strategies

Principal Recruitment Conslutant

Phaidon International
03.2022 - 02.2023
  • Managed end-to-end recruitment processes, from candidate sourcing to onboarding, ensuring a smooth and efficient hiring experience
  • Developed strategic recruitment plans tailored to the specific needs of each department, utilizing data-driven insights to optimize candidate selection
  • Managed candidate pipelines and applicant tracking systems (ATS), ensuring accurate and up-to-date records throughout the recruitment lifecycle
  • Analyzed recruitment needs across various departments within Phaidon International, identifying key areas for talent acquisition and development

Marketing Assistant

Nine Fifty Marketing Method
10.2021 - 05.2022
  • Analyzed market trends, consumer behavior, and competitor activities to identify opportunities for marketing campaigns and initiatives
  • Developed marketing strategies and plans to promote products or services, aligning with overall business objectives and target audience preferences
  • Analyzed marketing campaign performance using key metrics and analytics tools, providing insights and recommendations for future optimization
  • Managed email marketing campaigns, including list segmentation, content creation, and performance analysis to drive customer engagement and lead generation

Education

Bachelor of Science - Business Administration

California State University, Long Beach
Long Beach

MBA - Business Administration

California State University, Long Beach
Long Beach
08.2025

Skills

  • Microsoft Excel
  • Customer Relationship Management (CRM)
  • Applicant Tracking Systems (ATS)
  • Microsoft Office
  • Human Resource Information Systems (HRIS)

Timeline

Customer Success Associate

Wolters Kluwer
06.2023 - Current

Principal Recruitment Conslutant

Phaidon International
03.2022 - 02.2023

Marketing Assistant

Nine Fifty Marketing Method
10.2021 - 05.2022

Bachelor of Science - Business Administration

California State University, Long Beach

MBA - Business Administration

California State University, Long Beach

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Braeden Geist