Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Braeden Gibbs

Lubbock

Summary

Dynamic professional with a proven track record at Walmart, consistently enhancing customer satisfaction through complex problem-solving and exceptional service. Skilled in time management, inventory optimization, and fostering strong stakeholder relationships, I drive team productivity and operational efficiency. Proficient in computer skills, I deliver results that exceed expectations while managing diverse tasks and supporting team initiatives.

With a keen eye for detail, I leverage organizational skills to improve workflows and ensure smooth operations. Known for effective collaboration, I thrive in fast-paced environments, consistently adapting to changing needs.

Results-driven, I bring a solid background in strategic planning, project management, and client relations. My reliability, strong analytical abilities, and excellent communication skills allow me to consistently exceed goals and expectations. Experienced in handling customer interactions, I resolve issues promptly and build long-lasting customer relationships through empathy and exceptional service. This has led to consistently high customer satisfaction and loyalty.

Overview

7
7
years of professional experience

Work History

Walmart Associate

Walmart
05.2023 - Current
  • Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
  • Developed and implemented strategies to increase customer satisfaction and engagement.
  • Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
  • Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.
  • Enhanced team productivity by streamlining communication and implementing efficient project management tools.

Lifeguard

Slaton City Pool
06.2018 - 08.2022
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
  • Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
  • Monitored safety of guests in and around swimming pool.
  • Provided friendly customer service to guests and addressed concerns.
  • Attentively monitored swimmers to identify distress.
  • Maintained a clean and safe facility, performing necessary cleaning tasks on a daily basis.

Landscaper

BcG YardServices
03.2019 - 07.2021
  • Maintained grounds by trimming, weeding, and general clean-up.
  • Performed planting, watering, mulching, and edging of lawns.
  • Removed weeds, hazards, and debris from common pathways to improve usability.
  • Trimmed greenery, shrubs, and hedges to maintain uniform appearance.
  • Managed inventory of tools, equipment, and materials to ensure proper allocation of resources for each project.

Education

No Degree - Business Administration

Wayland Baptist University
Plainview, TX

No Degree - Business Administration

Texas Tech University
Lubbock, TX

High School Diploma -

Lubbock High School
Lubbock, TX
05-2022

Skills

  • Customer service
  • Time management
  • Attention to detail
  • Computer skills
  • Leadership qualities
  • Customer interaction
  • Decision-making
  • Complex Problem-solving
  • Customer engagement

Accomplishments

  • Achieved Employee of the Month through effectively helping with by helping customers with their needs, maintaining a positive and efficient work environment, and going above and beyond to support my team. Whether it was assisting with stocking shelves, resolving customer concerns, or ensuring a smooth checkout experience, I consistently strived to make a difference. My dedication to excellent service and teamwork made me proud to contribute to the success of the store and the satisfaction of our customers.
  • Achieved high honors in high school with a 3.7 GPA, demonstrating a strong commitment to academic excellence while balancing extracurricular activities. Earned First Team All-District honors in basketball, showcasing leadership, teamwork, and dedication on and off the court. This experience highlights my ability to manage time effectively, work collaboratively, and excel in both academic and athletic pursuits.

Timeline

Walmart Associate

Walmart
05.2023 - Current

Landscaper

BcG YardServices
03.2019 - 07.2021

Lifeguard

Slaton City Pool
06.2018 - 08.2022

No Degree - Business Administration

Wayland Baptist University

No Degree - Business Administration

Texas Tech University

High School Diploma -

Lubbock High School