Braeden McDougall
St Paul Park,MN
Summary
Motivated Shift Supervisor experienced in two environments and knowledgeable about security, safety and service standards. Effective at helping management maintain order and increase revenue. Driven to apply three years of experience to improve operations. Promoted customer satisfaction by managing team to achieve specific purchase order and delivery date based on priority.
Overview
3
3
years of professional experience
Work History
Line Cook Supervisor
Graves Hospitality
07.2022 - 07.2023
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
- Plated and presented all dishes to match established restaurant standards.
- Followed restaurant stock management schedule to monitor product freshness and rotate out old products.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Checked food temperature regularly to verify proper cooking and safety.
- Prepared and cooked full course meals based on restaurant recipes and specifications.
- Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
- Prepared food items such as meats, poultry, and fish for frying purposes.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Wrapped up and stored unused food in appropriate containers and placed in refrigerator to avoid spoilage.
- Grilled meats and seafood to customer specifications.
- Trained new hires in food handling and safety protocols to boost knowledge and performance.
- Disciplined and motivated staff to achieve challenging objectives in fast-paced culinary environments.
- Maximized team productivity by expertly delegating tasks to kitchen staff.
- Coordinated kitchen activities with front-of-house staff for seamless and service.
- Addressed customer complaints with professional demeanor and used communication and problem-solving skills to resolve issues.
- Monitored food inventory and supplies to prevent waste.
- Set and oversaw weekly and special event menu plans.
Shift Supervisor
Myburger
05.2020 - 03.2022
- Trained, mentored and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Mentored new team members on POS system operation, customer service strategies and sales goals.
- Resolved escalated customer disputes with special actions such as discounts.
- Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
- Performed store opening, closing and shift change actions, including completing accurate shift change logs, to keep operations efficient and current.
- Restocked, arranged and organized merchandise in front lanes to drive product sales.
- Analyzed purchases for signs of fraud.
- Helped store management meet standards of service and quality in daily operations.
- Maintained safe working environment by observing safety procedures, policies and regulations.
- Changed and sanitized all cutting boards, benches and surfaces between tasks to avoid cross-contamination.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Instructed new staff in proper food preparation, storage, use of kitchen equipment, sanitation and safety.
- Ordered and received products and supplies to stock kitchen areas.
- Planned promotional menu additions based on seasonal pricing and product availability.
- Maintained skill level of kitchen staff by properly coaching, counseling and disciplining employees.
- Prepared cooking supplies, ingredients and workstations during opening and closing procedures to maximize efficiency.
- Prepared food items to meet recipes, portioning, cooking and waste control guidelines.
- Mentored staff in expectations and parameters of kitchen goals and daily work.
Education
Bachelor of Arts - Anthropology
University Of Minnesota - Morris
Morris, MNBachelor of Arts - Theatre
University Of Minnesota - Morris
Morris, MNSkills
- Consulting
- Document management
- Inventory control and record keeping
- Staff Management
- Conflict resolution techniques
- Cash Handling Expertise
- Merchandise Stocking
- Teamwork
- Cleaning
- Food Safety
Timeline
Line Cook Supervisor
Graves Hospitality
07.2022 - 07.2023
Shift Supervisor
Myburger
05.2020 - 03.2022
Bachelor of Arts - Anthropology
University Of Minnesota - Morris
Bachelor of Arts - Theatre
University Of Minnesota - Morris
Similar Profiles
Elijah Kavika GoldtrapElijah Kavika Goldtrap
Executive Vice President at Graves ConstructionExecutive Vice President at Graves Construction
Michele GravesMichele Graves
Licensed Cosmetologist at Michele GravesLicensed Cosmetologist at Michele Graves
Amanda ShemwellAmanda Shemwell
Substitute Teacher at Graves Early Head StartSubstitute Teacher at Graves Early Head Start
Hannah GacengeciHannah Gacengeci
Registered Nurse at Regions HospitalRegistered Nurse at Regions Hospital
Nicole WeberNicole Weber
Culinary Services Director at New Perspective Senior LivingCulinary Services Director at New Perspective Senior Living