Braeden Stewart
Willow Springs,NC
Summary
Proven hospitality professional with a track record of enhancing customer satisfaction at Wingin' It through exceptional customer service and food safety understanding. Excelled in high-pressure environments, demonstrating strong multitasking proficiency and team collaboration. Increased efficiency and guest relations by maintaining organized operations and delivering prompt service. Customer-focused candidate eager to put excellent communication and interpersonal skills into practice. Handles reservations, seating arrangements and payments. Trainable and committed to creating warm and inviting atmosphere.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Host, Foodrunner, Togo
Wingin It
01.2024 - 08.2024
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Contributed to team success through effective communication and cooperation with coworkers and management.
- Increased restaurant efficiency by maintaining an organized host stand, including menus, reservation logs, and seating charts.
Foodrunner
Vicious Fishes
07.2022 - 03.2023
- Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
- Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
- Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.
- Improved customer satisfaction by promptly delivering food orders to tables and maintaining communication with kitchen staff.
- Maintained clean and organized dining areas, contributing to a pleasant atmosphere for patrons.
- Assisted servers in attending to guests'' needs, ensuring a smooth service flow during peak hours.
- Adhered strictly to food safety guidelines while handling and transporting food items, protecting both guests and employees from potential health risks.
Education
High School Diploma -
Willow Spring High School
Willow Springs06.2025
Skills
Customer Service
Team Collaboration
Multitasking proficiency
Effective Time Management
Professional Appearance
Guest Relations
Adaptable to change
Detail Oriented
Food safety understanding
Interactive communication skills
Hospitality service expertise
Certification
- ServSafe
Timeline
Host, Foodrunner, Togo
Wingin It
01.2024 - 08.2024
Foodrunner
Vicious Fishes
07.2022 - 03.2023
High School Diploma -
Willow Spring High School
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