Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with a swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to company growth.
Overview
14
14
years of professional experience
Work History
Teacher's Aide Volunteer
Cutten Ridgewood Elementary
08.2024 - Current
Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
Supported classroom activities, tutoring, and reviewing work.
Supported student learning objectives through personalized and small group assistance.
Set up visual aids, equipment, and classroom displays to support teacher's lesson delivery.
Maintained safety and security by overseeing students in recess environments.
Facilitated activities in small groups to reinforce concepts taught by class teacher.
UI/UX Designer
Freelance
08.2022 - 06.2024
Developed wireframes and prototypes to effectively communicate design ideas to stakeholders and team members.
Designed user flows, ensuring seamless transitions between different stages of the user journey.
Created style guides and design systems to maintain consistency across all platforms and products.
Improved website loading speed by optimizing images and graphics for better overall performance.
Worked closely with marketing teams to align branding elements within the UI/UX design.
Technical Support Advisor
PR Professional Services
03.2018 - 07.2022
Streamlined IT processes for increased efficiency and reduced downtime.
Trained end-users on best practices for system usage, increasing their productivity and confidence in utilizing technology tools.
Diagnosed complex technical problems, saving time and resources by providing effective solutions quickly.
Employed remote support tools effectively for efficient troubleshooting of offsite issues.
Collaborated with cross-functional teams to develop and implement IT solutions.
Offered troubleshooting of connectivity issues across networks such as Wi-Fi, cellular and ethernet.
Assistant Window Cleaner
Crystal Clear Window Care LLC
04.2011 - 02.2021
Enhanced company reputation through meticulous attention to detail and excellent customer service.
Cleaned interior and exterior of commercial and residential windows using industry-standard techniques, chemicals and equipment.
Ensured timely project completion by working efficiently under various weather conditions without sacrificing quality or safety standards.
Increased efficiency with proper use of squeegees, ladders, scaffolding, and other specialized equipment.
Exhibited professionalism when interacting with clients, promptly addressing concerns and answering questions about the cleaning process.
Improved client satisfaction by consistently delivering streak-free window cleaning services.
Adapted quickly to changing client needs or preferences during job assignments for maximum satisfaction rates among customers served.
Line Cook
Babes Pizza & Pasta
05.2017 - 02.2018
Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
Clerk - Bulk & Meat Dept.
WinCo Foods
02.2016 - 12.2016
Trained new clerks on company procedures and software tools effectively contributing to their integration into the team.
Coordinated cross-functional efforts between departments to drive overall store success while maintaining a focus on individual goals within the bulk foods section.
Streamlined ordering processes to ensure timely delivery of bulk food items, minimizing stockouts and maximizing freshness.
Implemented loss prevention measures to minimize shrinkage rates in the bulk foods department.
Cashier
Country Club Market & Deli
07.2015 - 01.2016
Greeted customers entering store and responded promptly to customer needs.
Welcomed customers and helped determine their needs.
Worked flexible schedule and extra shifts to meet business needs.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.