Braedyn Iovinelli
Costa Mesa,CA
Summary
Proven hairstylist and hospitality professional with a track record of enhancing client satisfaction and increasing salon revenue through expert hair styling techniques and exceptional customer service. Skilled in multitasking and hospitality service, demonstrated across roles as a server and as a self-employed stylist. Excelled in building a loyal clientele and managing high-volume environments efficiently.
Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
8
8
years of professional experience
Work History
Hairstylist
Self-employeed
01.2019 - Current
- Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
- Processed payments, entering sales in register for prompt customer service.
- Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
- Successfully managed a high volume of clients during peak hours while maintaining a calm and efficient demeanor.
- Increased salon revenue by upselling products and additional treatments during appointments.
Waitress
Helmsman Ale House
01.2021 - 02.2023
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Bar Tender
Bear Flag Fish
11.2018 - 02.2020
- Served high customer volumes during busy nights and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Server
Stacked
03.2017 - 06.2018
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Education
Professional Cosmetologist - Cosmetology
Golden West College
Huntington Beach, CA10.2017
Skills
- Hair extensions
- Men and women haircuts
- Highlights and lowlights
- Quick Learner
- Hair styling techniques
- Customer Service
- Strong multitasking
- Hospitality service expertise
- Service prioritization
Languages
English
Native or Bilingual
Timeline
Waitress
Helmsman Ale House
01.2021 - 02.2023
Hairstylist
Self-employeed
01.2019 - Current
Bar Tender
Bear Flag Fish
11.2018 - 02.2020
Server
Stacked
03.2017 - 06.2018
Professional Cosmetologist - Cosmetology
Golden West College
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