Braeja Johnson
Crowley
Summary
Dedicated and detail-oriented professional with a strong background in ophthalmic technology, medical office administration, and patient care. Proven ability to efficiently manage front office operations, verify insurance, and deliver a seamless patient experience in fast-paced healthcare environments. Committed to continuous learning and expanding clinical knowledge across multiple specialties, with a future career aim as a Physician Assistant (PA). Eager to leverage skills and expertise to contribute positively to patient outcomes and team success.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Medical Receptionist
Palm primary care
04.2025 - Current
- Optimized office workflow by managing patient scheduling and appointment confirmations.
- Ensured accurate medical history documentation during patient intake process.
- Facilitated seamless communication between patients and medical staff.
- Maintained current patient insurance, demographics, and health history information.
- Ensured compliance with privacy regulations while maintaining electronic health records.
- Enhanced patient understanding by educating them on treatment procedures and care instructions.
Medical Receptionist/Optometric Technician
Dr. Tran
10.2024 - 04.2025
- Enhanced patient care by conducting retinal imaging and glaucoma tests.
- Streamlined billing processes through efficient insurance verification and processing.
- Facilitated supply management by organizing and restocking optical inventory promptly.
- Educated patients on proper contact lens use and care protocols.
- Coordinated administrative tasks, including appointment scheduling and payment collection.
- Supported patient intake by gathering medical histories and conducting preliminary vision tests.
Lead Medical Receptionist
The Joint Chiropractic
05.2023 - 11.2024
- Ensured seamless patient check-in and scheduling at front desk operations.
- Reduced appointment wait times by streamlining communication with medical teams.
- Managed multi-line phone systems, efficiently handling high call volumes.
- Maintained HIPAA compliance in all patient interactions and documentation practices.
- Verified and updated client information respectfully, ensuring personal boundaries were honored.
Education
Bachelor of Science - Biological Sciences
Texas A&M-Commerce
Commerce, TX12.2024
Skills
- Electronic medical records
- Workflow optimization
- HIPAA compliance
- Medical terminology knowledge
- Insurance verification
- Front desk operations
- Medical terminology
- Medical charting
- Clinical documentation
- Initiative-taking
Certification
- BLS Certification
- CPR Certification
Timeline
Medical Receptionist
Palm primary care
04.2025 - Current
Medical Receptionist/Optometric Technician
Dr. Tran
10.2024 - 04.2025
Lead Medical Receptionist
The Joint Chiropractic
05.2023 - 11.2024
Bachelor of Science - Biological Sciences
Texas A&M-Commerce