Compassionate and results-driven healthcare professional with a strong background in residential care coordination, medication administration, and team leadership. Seeking to leverage 5+ years of hands-on experience and management skills to lead wellness initiatives, ensure compliance, and enhance resident care as a Wellness Director.
Overview
11
11
years of professional experience
Work History
Residential Care Coordinator
A Touch of Grace
Medford , OR
02.2021 - 04.2025
Oversaw care plans for residents, ensuring individual needs were met, while maintaining regulatory compliance.
Coordinated between nursing staff, physicians, and families to support optimal resident health and satisfaction.
Led wellness initiatives and tracked outcomes to improve residents' quality of life.
Trained and supervised caregiving staff, conducted performance evaluations, and provided mentorship.
Managed scheduling, documentation, and incident reporting with accuracy and efficiency.
Developed individualized service plans based on assessment findings.
CNA 2
Asante
Medford, OR
04.2023 - 08.2023
Delivered advanced patient care, including vital signs, specimen collection, and sterile dressing changes.
Assisted with ADLs, mobility support, and post-operative care.
Provided emotional support and communicated patients' needs to the nursing staff.
Maintained infection control and ensured a clean, safe care environment.
Rendered hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures.
Safeguarded patient privacy with strict adherence to HIPAA protocols.
Supported daily living activities by serving meals, feeding, ambulating and turning over and positioning patients.
Manager
Southern Oregon Elmer's LLC
Medford, OR
03.2014 - 01.2020
Oversaw daily operations, staff scheduling, and customer service to ensure smooth, efficient service.
Managed inventory, ordering, and vendor relations to control costs and maintain stock levels.
Trained and supervised team members, fostering a high-performance and customer-focused culture.
Ensured compliance with health, safety, and quality standards.
Handled customer concerns, boosting satisfaction, and repeat business.
Directed recruitment, hiring, and training of new staff members.
Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Education
Some College (No Degree) - Human Services
Rogue Community College
Medford, OR
Some College (No Degree) - CNA 2
Pacific HealthCare Training
Central Point, OR
Skills
Care plan development
Patient assessment
Electronic health records
Team collaboration
Training and mentoring
Scheduling management
Verbal and written communication
Documentation
Ethical judgment
Scheduling
HIPAA compliance
Timeline
CNA 2
Asante
04.2023 - 08.2023
Residential Care Coordinator
A Touch of Grace
02.2021 - 04.2025
Manager
Southern Oregon Elmer's LLC
03.2014 - 01.2020
Some College (No Degree) - Human Services
Rogue Community College
Some College (No Degree) - CNA 2
Pacific HealthCare Training
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