Braeleigh Schauer
Willow Creek Behavioral Health
Green Bay,WI
5
years of professional experience
Dedicated Behavioral Health Associate skilled in crisis intervention, therapeutic communication, and mental health support. Proven ability to facilitate group therapy sessions and collaborate effectively with interdisciplinary teams to enhance patient care.
Work History
Behavioral Health Associate
1 Year 10 Months- Monitored patient behavior and reported significant changes to clinical staff promptly.
- Facilitated group therapy sessions, promoting engagement and communication among participants.
- Collaborated with interdisciplinary teams to enhance patient care and support strategies.
- Assisted in implementing individual treatment plans for patients with mental health disorders.
- Educated patients on coping strategies and resources to aid the recovery journey effectively.
- Provided crisis intervention support, ensuring the safety and well-being of patients during emergencies.
- Maintained accurate documentation of patient interactions and treatment progress in electronic records.
- Facilitated group therapy sessions, encouraging active participation and promoting healthy coping strategies among patients.
- Maintained confidentiality of sensitive information according to HIPAA regulations and ethical guidelines for mental health professionals.
- Fostered a supportive atmosphere within the therapeutic setting by actively listening, empathizing, and validating patients'' experiences.
Cashier/Cook
11 Months- Delivered exceptional customer service, addressing inquiries and resolving issues promptly.
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained cleanliness and organization of workstations and dining areas to enhance guest experience.
- Assisted in training new cashiers on operational procedures and customer interaction techniques.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Online Grocery Pickup Associate
2 Years 7 Months- Coordinated online grocery orders for efficient pickup and customer satisfaction.
- Enhanced inventory management processes for improved accuracy and reduced errors.
- Trained new associates on order fulfillment procedures and customer service standards.
- Collaborated with team members to resolve customer issues and enhance service delivery.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
Education
Associate of Science - Psychology
Bachelor of Science - Sociology and Anthropology
- Dean's List Spring, 2026
- Psi Chi Honors Society Member
Skills
Crisis intervention
Mental health support
Clinical documentation
Therapeutic communication
De-escalation techniques
Behavior observation
Problem resolution
Teamwork
Active listening
Ethical decision-making
Crisis intervention
Timeline
Behavioral Health Associate
Willow Creek Behavioral Health
10.2024 - CurrentRead More
Cashier/Cook
Noodles & Company
12.2023 - 11.2024Read More
Online Grocery Pickup Associate
Walmart
05.2021 - 12.2023Read More
University of Wisconsin, Green Bay
Bachelor of Science from Sociology and Anthropology
Read More
Northeast Wisconsin Technical College
Associate of Science from Psychology
Read More