Braelyn Heldt
Hutchinson,MN
Summary
Detail-oriented and self-motivated professional recognized for driving team success while upholding high quality and safety standards. As a Subject Matter Expert at 3M, serves as a trusted resource for troubleshooting, enhancing cross-team communication, and stabilizing operations during challenges. A strong advocate for safety and workflow efficiency, fostering accountability and teamwork to prevent minor issues from escalating into significant operational problems. Currently pursuing a B.S. in Project Management with a minor in Operations Management to facilitate a transition into high-impact leadership roles focused on continuous improvement and exceptional team performance.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Vinyl Converting Operator & Subject Matter Expert
3M
Hutchinson, MN
01.2018 - Current
- Identify inventory and material supply issues before they impact production, preventing downtime and workflow interruptions
- Diagnosed timing and process issues on a high-rework product line, contributing to equipment modifications that reduced rework by more than half
- Identified inconsistencies in operating manuals that caused setup errors and downtime, resulting in documentation updates, process improvements, and equipment changes
- Regularly submit improvement action items leading to updated procedures, safer workflows, and equipment adjustments
- Collaborate with engineers and leadership to implement process and equipment improvements based on frontline operational feedback
- Recognized for identifying safety and ergonomic concerns and developing improved methods now incorporated into training standards
- Serve as a trusted resource across production lines to troubleshoot issues and quickly stabilize operations
- Train and support employees to promote safe, consistent, and efficient production performance
- Trusted team member known for maintaining a positive and solutions-focused work environment
- Contribute frontline operational insight that leads to process, safety, and equipment improvements adopted across production
- 3M awards: Customer at Core, Unwavering Integrity, Winning with Agility
Bartender / Server / Lead Server
Landy Lodge • Cactus Jacks • Neisen's Bar & Grill
Hutchinson, MN
11.2012 - 06.2018
- Managed customer interactions in high-pressure environments, prioritizing accuracy and efficiency in service delivery.
- Conducted comprehensive opening and closing duties, focusing on precise cash reconciliation and timely inventory restocking.
- Oversaw operation of POS systems to facilitate seamless transaction processing.
- Conducted ID verification to uphold alcohol and gambling regulatory standards.
- Monitored and verified pull tab accountability in alignment with state compliance requirements.
- Facilitated onboarding and training of new employees to enhance team performance.
- Managed event setup and coordination processes, contributing to successful live event delivery.
- Managed bar inventory, ensuring timely restocking of supplies.
- Crafted and served high-quality cocktails to enhance guest experience.
Retail Associate (Part-Time)
Smoke Shop
Hutchinson, MN
01.2010 - 11.2012
- Monitored customer transactions in age-restricted retail environment, ensuring adherence to age verification regulations.
- Maintained a clean and welcoming store environment to enhance the overall shopping experience for customers.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Enhanced customer satisfaction by providing personalized assistance and product recommendations.
- Oversaw daily operations of POS system while maintaining organized inventory for optimal stock management.
- Monitored and optimized merchandising displays and store presentation to attract and engage customers.
Education
Bachelor of Science - Project Management, Operations Management
Minnesota State University Moorhead
Moorhead, MN12.2027
Associate of Arts - Communications
Ridgewater College
Hutchinson, MN05-2022
Skills
- Operational management
- Support for team members
- Inventory management
- Technical troubleshooting
- Compliance management and procedural documentation
- Process optimization
- Workflow enhancement
- Point of sale management
- Collaborative communication skills
- Engagement in process enhancement activities
- Training and mentoring
- Continuous improvement mindset
- Conflict resolution
- Raw material handling
Certification
Communications Certificate, Received May of 2023
Lean-Quality Management, Expected December of 2027
Timeline
Vinyl Converting Operator & Subject Matter Expert
3M
01.2018 - Current
Bartender / Server / Lead Server
Landy Lodge • Cactus Jacks • Neisen's Bar & Grill
11.2012 - 06.2018
Retail Associate (Part-Time)
Smoke Shop
01.2010 - 11.2012
Bachelor of Science - Project Management, Operations Management
Minnesota State University Moorhead
Associate of Arts - Communications
Ridgewater College