Braelyn Maye
South Point
Summary
I developed strong customer service and multitasking skills in high-paced restaurant environment. I demonstrate the ability to manage multiple responsibilities while maintaining positive and professional attitude. I am seeking to transition into a new field, leveraging skills in effective communication and team collaboration.
Overview
2
2
years of professional experience
Work History
Server/Team Member
The Shakery
South Point, OH
12.2024 - 08.2025
- Provided excellent customer service, ensuring a positive dining experience for patrons.
- Assisted in menu knowledge and recommendations to enhance customer satisfaction.
- Managed order accuracy, promptly relaying requests to kitchen staff.
- Maintained cleanliness and organization of dining area to uphold health standards.
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer and balanced registers at shift end.
- Supported team by training new servers on operational procedures and best practices.
Team Member
McDonalds
South Point, OH
03.2024 - 07.2024
- Assisted in preparing and serving food items efficiently during peak hours.
- Maintained cleanliness and organization of workstations to ensure safety standards.
- Provided excellent customer service by addressing inquiries and resolving issues promptly.
- Collaborated with team members to optimize workflow and enhance service delivery.
- Processed customer orders accurately using point-of-sale systems.
- Ensured exceptional service by efficiently managing drive-thru communication.
- Assisted in training new staff on cash handling procedures and customer interaction protocols.
Tutor
Burlington Elementary School
South Point, OH
10.2023 - 04.2024
- Developed individualized lesson plans to enhance student learning outcomes.
- Facilitated small group sessions to reinforce core subjects and improve academic performance.
- Collaborated with teachers to assess student progress and adapt instructional methods accordingly.
- Implemented engaging educational activities to promote student interest and participation in lessons.
Education
Bachelor of Arts - English Pre-Law And Philosophy
Ohio University
Athens, OH 05-2028
High School Diploma -
South Point High School
South Point, OH 05-2025
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Good written and speaking communication skills
- Point of sale operation
- Professional appearance
Timeline
Server/Team Member
The Shakery
12.2024 - 08.2025
Team Member
McDonalds
03.2024 - 07.2024
Tutor
Burlington Elementary School
10.2023 - 04.2024
Bachelor of Arts - English Pre-Law And Philosophy
Ohio University
High School Diploma -
South Point High School