Braelynn Fitzgerald
Shipman,VA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Veterinary Assistant
Lovingston Veterinary Hospital
07.2023 - 06.2025
- Ensured accuracy of medical records by diligently documenting all relevant information for each patient visit.
- Improved client relations through effective communication and education on pet health needs.
- Provided customer support to clients, answering questions and addressing concerns.
- Helped with training of new veterinary assistants and support staff to improve individuals' capabilities.
- Effectively managed time-sensitive tasks while maintaining high-quality patient care through multitasking abilities during busy shifts at the clinic.
- Monitored post-operative recovery processes for surgical patients closely to detect any complications early enough for prompt intervention.
- Educated clients on preventive care measures such as vaccination schedules, heartworm prevention, flea/tick control, dental hygiene, and nutrition guidelines.
- Provided thorough discharge instructions to clients following appointments or surgical procedures, ensuring clear understanding of medications, aftercare steps, and follow-up recommendations.
- Monitored vital signs of animals during surgical procedures and provided postoperative care.
- Provided compassionate support during difficult situations such as end-of-life decisions or emergency visits, establishing trust with clients.
- Contributed to positive work environment through excellent teamwork and collaboration with staff members.
Shift Lead
Tropical Smoothie Café
05.2022 - 06.2023
- Completed store opening and closing procedures and balanced tills.
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and organized work environment, ensuring safety standards were met consistently.
- Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Kept employees operating productively and working on task to meet business and customer needs.
- Helped store management meet standards of service and quality in daily operations.
- Supported upper management during critical decision-making processes by providing valuable insights based on firsthand experiences from shift operations.
Veterinary Assistant
Staunton Vet Clinic
08.2021 - 11.2022
- Enhanced patient care by assisting veterinarians with examinations, surgeries, and diagnostic procedures.
- Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
- Provided compassionate care for animals during treatment and recovery from illnesses or injuries.
- Improved client relations through effective communication and education on pet health needs.
- Contributed to a clean and safe environment by maintaining surgical instruments, equipment, and facilities.
- Managed kennel duties responsibly ensuring cleanliness comfort safety nutrition hydration exercise monitoring recovering boarding animals.
- Contributed teamwork flexibility adaptability willingness learn new skills support colleagues achieve practice goals objectives.
Education
High School Diploma -
Wilson Memorial High School
Fishersville, VAVeterinary Assistant Certification -
Valley Career And Technical Center
Fishersville, VASkills
- Medical history collection
- Client education
- Conflict resolution
- Teamwork and collaboration
- Employee training
- Cleanliness maintenance
- Educating owners
- Effective multitasking
- Customer interaction
Timeline
Veterinary Assistant
Lovingston Veterinary Hospital
07.2023 - 06.2025
Shift Lead
Tropical Smoothie Café
05.2022 - 06.2023
Veterinary Assistant
Staunton Vet Clinic
08.2021 - 11.2022
High School Diploma -
Wilson Memorial High School
Veterinary Assistant Certification -
Valley Career And Technical Center
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