Summary
Overview
Work History
Education
Skills
Timeline
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Braiden Samuelson

Braiden Samuelson

Apache Junction,AZ

Summary

Seasoned Operations Manager and talented leader with 12 years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach.

Overview

12
12
years of professional experience

Work History

Operations Manager, Customer Experience

Redline Rentals & Sales - Jeremy Schroeder
03.2021 - Current
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Cross-trained existing employees to maximize team agility and performance.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Onboarded new employees with training and new hire documentation.
  • Controlled costs to keep business operating within budget and increase profits.
  • Improved safety procedures to create safe working conditions for workers.
  • Improved marketing to attract new customers and promote business.
  • Increased team productivity by implementing streamlined processes and effective communication strategies.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Established team priorities, maintained schedules and monitored performance.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Assisted in organizing and overseeing assignments to drive operational excellence.
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
  • Identified and communicated customer needs to supply chain capacity and quality teams.

Kitchen Manager

Barleens Dinner Theater
10.2011 - 12.2021
  • Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
  • Inspected stock to identify shortages, replenish supply and maintain consistent inventory.
  • Checked and tested foods to verify quality and temperature.
  • Implemented and maintained food safety and sanitation standards to establish safe handling and preparation of food.
  • Developed and implemented kitchen policies and procedures to establish clear guidelines for kitchen operations and comply with regulations.
  • Consistently met or exceeded local health department inspection requirements through diligent adherence to safety protocols and maintaining thorough documentation records.
  • Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
  • Scheduled and received food and beverage deliveries, adhering to food cost and budget.
  • Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
  • Improved kitchen efficiency by implementing streamlined processes and optimizing staff scheduling.
  • Reduced food waste by closely monitoring inventory levels and implementing proper food storage techniques.
  • Enhanced customer satisfaction with attentiveness to dietary restrictions and allergen concerns in menu offerings.
  • Mentored and trained new team members, fostering a positive culture of teamwork and collaboration within the kitchen staff.
  • Streamlined kitchen operations through regular equipment maintenance checks, minimizing downtime due to malfunctions or repairs.
  • Evaluated employee performance regularly, addressing any skill gaps or growth opportunities through ongoing training initiatives.
  • Contributed to a positive workplace culture by actively engaging with staff members, promoting open communication channels, and demonstrating support for ongoing professional development opportunities.
  • Managed staff schedules and maintained adequate coverage for all shifts.

Site Supervisor

Apache Junction Early Head Start
07.2018 - 10.2019
  • Enhanced children''s learning experiences by incorporating play-based activities and hands-on materials in daily routines.
  • Increased parent satisfaction and involvement by maintaining regular communication through newsletters, emails, and conferences.
  • Collaborated with team members to create a positive and safe environment for early childhood education and care.
  • Implemented data-driven assessment tools to track children''s progress and adjust teaching strategies accordingly.
  • Supported staff professional development by providing ongoing coaching, training, and resources for continuous improvement.
  • Ensured compliance with state regulations and licensing requirements by implementing effective policies and procedures.
  • Streamlined administrative tasks such as enrollment paperwork, attendance tracking, and budget management to increase efficiency within the center.
  • Fostered strong relationships with community partners to enhance program offerings and support families'' diverse needs.
  • Improved staff retention rates by cultivating a supportive work culture that valued employee contributions and growth opportunities.
  • Promoted diversity within the classroom by integrating multicultural learning materials and fostering an inclusive atmosphere for all students.
  • Built partnerships with local schools to facilitate seamless transitions for children entering kindergarten or other educational programs.
  • Elevated the quality of care provided by consistently monitoring teacher-child interactions using established observation tools and protocols.
  • Coordinated special events such as open houses, field trips, parent workshops, and fundraisers to strengthen community connections.
  • Maintained up-to-date knowledge of best practices in early childhood education through participation in conferences, webinars, seminars, or other professional development opportunities.
  • Achieved accreditation from national organizations like NAEYC through rigorous evaluation processes that demonstrated commitment to high-quality early childhood education.
  • Implemented a comprehensive staff performance appraisal system, providing constructive feedback and guidance for improvement.
  • Established a positive partnership with parents by hosting informative meetings, workshops, and open-door policies to ensure transparency and collaboration.
  • Maintained and fostered positive and constructive interactions with staff, families, and children.
  • Implemented developmentally and culturally appropriate curriculum for children, creating positive, and safe classroom environments.
  • Sanitized toys and play equipment each day to maintain safety and cleanliness.
  • Communicated with parents and other staff about student progress.
  • Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors.
  • Gave one-on-one attention to children while maintaining overall focus on entire group.
  • Applied play-based strategies to provide diverse approaches to learning.
  • Promoted physical, academic, and social development by implementing diverse classroom and outside activities.
  • Worked with teaching staff to evaluate individual progress and recommend appropriate learning plans.
  • Coached, supervised and mentored education staff, imparting classroom knowledge to build strong skill sets.
  • Maintained high-quality child care standards based on developmentally appropriate practices.
  • Attended professional meetings and conferences to maintain and improve professional competence.
  • Oversaw safety requirements, inspection, and certification procedures to facilitate annual licensing review.
  • Implemented school policies, procedures, and systems to promote safe and healthy environment in compliance with state standards.

Education

Associate of Arts - Early Childhood Education

Central Arizona College
Coolidge, AZ
05.2018

Skills

  • Problem solving
  • Active listening
  • Team leadership
  • Process improvement
  • Organizational skills
  • Project management
  • Adaptability
  • Decision making
  • Customer Service Management

Timeline

Operations Manager, Customer Experience

Redline Rentals & Sales - Jeremy Schroeder
03.2021 - Current

Site Supervisor

Apache Junction Early Head Start
07.2018 - 10.2019

Kitchen Manager

Barleens Dinner Theater
10.2011 - 12.2021

Associate of Arts - Early Childhood Education

Central Arizona College
Braiden Samuelson