Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Braiden Taylor

Christiana,TN

Summary

Dynamic and results-driven technician with extensive experience at Valvoline Instant Oil Change, excelling in customer service and vehicle maintenance. Proven ability in diesel engine repair and preventative maintenance inspections, enhancing operational efficiency while fostering strong customer relationships. Committed to safety and quality, consistently delivering exceptional support and solutions. Great people skills when it comes to scheduling appointments or explaining information. Great with computer scheduling applications and phone calls.

Overview

2
2
years of professional experience
1
1
Certification

Work History

91B Wheeled Vehicle Mechanic

TN Army National Guard
06.2024 - Current
  • Provided valuable input during unit planning sessions to ensure adequate resources were allocated for wheeled vehicle maintenance and repair operations.
  • Assisted in the recovery of disabled vehicles in both field exercises and actual operations to ensure minimum disruption to mission objectives.
  • Enhanced fleet readiness by performing preventative maintenance checks and services on various types of military vehicles.
  • Contributed to mission success by efficiently managing work orders for scheduled maintenance tasks on a diverse array of military vehicles.
  • Upheld a clean and organized work environment, promoting safety and efficiency in the maintenance facility.
  • Performed wheeled vehicle recovery operations.
  • Troubleshot vehicle faults and successfully operated heavy diesel equipment.
  • Handled repair work and maintenance to keep vehicles functional.
  • Repaired brake, exhaust, electrical and other systems for domestic automotive brands.
  • Repaired and replaced worn and damaged components.

Maintenance Technician

Firestone Complete Auto Care
06.2024 - 06.2025
  • Operated varied hand and power tools to complete repairs.
  • Used problem-solving skills to alleviate issues efficiently with minimal supervision.
  • Troubleshot equipment breakdowns and performed preventive maintenance.
  • Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
  • Followed safety protocols to minimize workplace accidents.
  • Collaborated with team members to complete larger repair projects efficiently.
  • Answered the shop phone to talk to customers and schedule appointments over the phone
  • talked to customers who came into the shop and scheduled in person appointments
  • used the computer software to schedule appointments
  • Followed instructions from supervisor regarding daily job tasks and duties.

Senior Technician

Valvoline Instant Oil Change
11.2023 - 06.2024
  • Monitored and enforced safety measures to mitigate hazards.
  • Improved equipment efficiency by performing regular maintenance and calibration of complex machinery.
  • Installed new systems and parts with efficient approach.
  • Mentored junior technicians, providing guidance on best practices to enhance their skills and knowledge base.
  • Provided exceptional customer support, resolving technical issues quickly and efficiently.
  • Worked with diverse types of weather and ground conditions.
  • talked to customers and explained in detail exactly what was being done to their vehicles and what things should be done or will need to be done in the future
  • gave customers prices and used the computer software to show them all of the maintenance their vehicle needed

Cashier

Subway
08.2023 - 11.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Addressed customer needs and made product recommendations to increase sales.
  • Used POS system to enter orders, process payments and issue receipts.
  • Learned duties for various positions and provided backup at key times.
  • Worked with floor team and managers to meet wide range of customer needs.
  • customer service

Education

Associate of Science - Business Administration

Motlow State Community College
Smyrna, TN
08-2027

High School Diploma -

Eagleville High School
Eagleville, TN
05-2024

Skills

  • Customer service
  • Active listening
  • Critical thinking
  • Data entry
  • Customer relations
  • Relationship building
  • Computer proficiency
  • Scheduling
  • Follow-up skills
  • Call management
  • Work ethic and integrity
  • Patience and empathy
  • Vehicle recovery operations
  • Diesel engine repair
  • Brake system service
  • Battery maintenance
  • Preventative maintenance inspections
  • Vehicle lubrication service
  • Tire mounting and balancing
  • Routine maintenance
  • System diagnosis

Accomplishments

  • I enlisted in the TN Army national Guard in June of 2024. I graduated my Basic Combat Training in January of 2025 I then went to my Military Occupational Specialty school and graduated top 20 of my class showing exceptional skills in my Military Occupational Specialty or MOS. while at my MOS school I earned my AC 609 Certification allowing me to perform AC services on vehicles.
  • with my unit the 1175th transportation HET company I've earned my qualification to drive the recovery vehicle known as the Wrecker
  • with my experiences in customer service while working as a mechanic I've built trust and relationships which have led to customers returning and asking for myself

Certification

AC 609 Certification

Military license to operate the Wrecker

Timeline

91B Wheeled Vehicle Mechanic

TN Army National Guard
06.2024 - Current

Maintenance Technician

Firestone Complete Auto Care
06.2024 - 06.2025

Senior Technician

Valvoline Instant Oil Change
11.2023 - 06.2024

Cashier

Subway
08.2023 - 11.2023

Associate of Science - Business Administration

Motlow State Community College

High School Diploma -

Eagleville High School

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