Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brailin Broussard

St.Amant,USA

Summary

Hardworking and reliable, focused on going above and beyond to support team and serve customers. Trained and offering top-notch abilities. Motivated to continue to learn and grow as professional.

Overview

10
10
years of professional experience

Work History

Service Advisor

Ralph Sellers Motor
06.2023 - Current
  • Educated customers on proper vehicle maintenance, fostering long-term relationships built on trust and loyalty.
  • Maintained high customer satisfaction standards to meet or exceed targets.
  • Managed multiple priorities simultaneously while maintaining strong attention to detail in a fast-paced environment.
  • Consistently met or exceeded monthly sales targets by upselling relevant products/services when appropriate.

Licensed Cosmetologist

The Monroe Salon
06.2019 - 08.2023
  • Built long-lasting relationships with customers by delivering exceptional service.
  • Listened to concerns of clients to develop hairstyles boosting self-esteem.
  • Used social media platforms to build following among makeup, skincare and haircare audience followers.
  • Maintained robust schedule of client appointments and continuously high referral rates.
  • Updated and maintained customer information records to detail beauty services provided and client preferences.

Administrative Assistant

Tolunay-Wong Engineers
02.2022 - 12.2022
  • Answered incoming calls and directed messages to correct party.
  • Greeted visitors upon arrival and directed guests to appropriate departments.
  • Organized computer files, sensitive documents, and home office supplies.
  • Handled general office tasks, independently completing variety of basic and routine clerical and secretarial work.
  • Handled day-to-day needs and special projects with good multitasking and research skills.

Sales Assistant

Cajun Catch Seafood Market
01.2019 - 09.2019
  • Greeted and directed visitors based on their needs.
  • Resolved customer issues quickly to recapture customer loyalty and prevent lost sales.
  • Engaged with customers to better understand needs and requirements and find appropriate solutions.
  • Organized and restocked display racks to keep store customer-ready.
  • Kept up-to-date on current and upcoming product and service offerings.

Child Care Provider

LaPetite Day Care/Preschool
08.2015 - 05.2016
  • Communicated with parents regarding observations and concerns or to provide positive feedback.
  • Sanitized and organized toys and play equipment to reduce safety risks.
  • Supported children's emotional and social development, encouraging understanding of others and positive self-concepts.
  • Organized age-appropriate activities to promote play, movement and development.
  • Accompanied children to and from school or to bus stops.

Education

Trade - Cosmetology

Denham Springs Beauty Collage
Denham Springs, Louisiana
11.2019

High School Diploma - Career

St.Amant High School
St.Amant, Louisiana
05.2017

Skills

  • Build customer relationships
  • Prioritization
  • Customer service
  • Multitasking and organization
  • Listening skills
  • Attention to detail
  • Service scheduling
  • Customer relationship management

Timeline

Service Advisor

Ralph Sellers Motor
06.2023 - Current

Administrative Assistant

Tolunay-Wong Engineers
02.2022 - 12.2022

Licensed Cosmetologist

The Monroe Salon
06.2019 - 08.2023

Sales Assistant

Cajun Catch Seafood Market
01.2019 - 09.2019

Child Care Provider

LaPetite Day Care/Preschool
08.2015 - 05.2016

Trade - Cosmetology

Denham Springs Beauty Collage

High School Diploma - Career

St.Amant High School

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