Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Brainwin Ramos

Lathrop,CA

Summary

Resilient Night Shift Worker recognized for high productivity and efficient task completion. Skilled in time management, adaptability to fluctuating workloads, and maintaining focus during extended hours. Excel at communication, teamwork, and problem-solving to navigate challenges unique to nighttime operations. Committed to maintaining safety and quality standards during all phases of the night shift.

Overview

3
3
years of professional experience

Work History

Night Shift Worker

Sketchers
Milpitas, CA
06.2023 - 12.2024
  • Stocked shelves and displays, rotated products, and removed outdated items.
  • Performed nightly cleaning duties such as sweeping, mopping, dusting, and trash removal.
  • Checked safety equipment on a regular basis to ensure proper functioning.
  • Managed inventory levels of merchandise throughout the night shift.
  • Contributed ideas to improve operational efficiency or customer service standards.
  • Secured all entrances after closing time each evening prior to leaving for the day.
  • Sorted product components on work tables to maintain maximum organization and productivity.
  • Reported any maintenance issues to management promptly for resolution.
  • Restocked supplies such as paper towels, toilet paper, soap. as needed throughout the night shift.

Online Sales Representative

Cutco Cutlery
Stockton, CA
12.2023 - 05.2024
  • Created detailed reports of sales activity.
  • Maintained up-to-date knowledge of product features and benefits.
  • Collaborated with marketing team to develop targeted campaigns for specific customer segments.
  • Tracked shipments from vendors to ensure timely delivery of goods.
  • Followed up with customers after purchase to ensure satisfaction.
  • Created monthly performance reports detailing sales metrics such as revenue, conversion rate, average order value.
  • Engaged in timely customer communication to resolve issues and identify sales opportunities.
  • Delivered updates to management team on pipeline and sales forecasts.
  • Built strong rapport with customers and maintained meaningful contact after sale to encourage future business.
  • Prospected and developed existing leads through telephone, e-mail and postal mail to generate new customer opportunities.
  • Exercised proper qualification skills to convert leads in to genuine sales opportunities.
  • Resolved customer concerns and answered questions quickly to maximize satisfaction.
  • Corresponded with online customers via electronic mail, telephone or other electronic messaging.
  • Canceled orders based on customer requests or inventory or delivery problems.
  • Received and processed payments from customers using electronic transaction services.
  • Delivered e-mail confirmation of completed transactions and shipment.
  • Calculated purchase subtotals, taxes and shipping costs for submission to customers.
  • Worked with vendors and supply distributors to negotiate bulk discounts.

Team Member

Popeyes
San Jose, CA
05.2022 - 11.2022
  • Assisted customers with product selection and ordering process.
  • Provided customer service support to ensure satisfaction.
  • Received, processed, and stocked merchandise in accordance with store policies.
  • Organized inventory shelves for easy access and maintenance of stock levels.
  • Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
  • Operated cash registers to process payments from customers.
  • Maintained a clean and organized work area throughout shift.
  • Resolved customer issues promptly in a professional manner.

Education

High School Diploma -

Pegasus High School
San Jose, CA
05-2023

Skills

  • Flexible Schedule
  • Stress Tolerance
  • Following Instructions
  • Teamwork and Communication
  • Heavy Lifting
  • Picking and Packing
  • Incident Reporting
  • Good Communication
  • Positive Attitude
  • Adaptability
  • Organizational Skills
  • Active Listening
  • Precision measurement
  • Measuring Tools
  • Adaptability and Flexibility
  • Equipment Operation
  • Equipment Setup
  • Attention to Detail
  • Health and Safety Regulations
  • Material Handling
  • Teamwork and Coordination
  • Strong Work Ethic

Languages

English
Full Professional
Tagalog
Native/ Bilingual
Ilocano
Native/ Bilingual

Timeline

Online Sales Representative

Cutco Cutlery
12.2023 - 05.2024

Night Shift Worker

Sketchers
06.2023 - 12.2024

Team Member

Popeyes
05.2022 - 11.2022

High School Diploma -

Pegasus High School

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Brainwin Ramos