Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brakelle Berry

Amarillo

Summary

Experienced with website management, providing app use guidance, and technical troubleshooting. Proven ability to improve site functionality and user engagement. Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently, adapt to changing needs and deliver results. Equipped with strong problem-solving abilities and willingness to learn. Brings fresh perspective and strong commitment to quality and success. Eager to contribute to team success and further develop professional skills.

Overview

7
7
years of professional experience

Work History

Integrated Services Admin/Parts Department Admin

Warren CAT
04.2020 - 02.2023
  • Integrated Services Admin 2021-2023
  • Part Store Website Administrator; overseen and managed the daily operations and functions of the Parts.Cat.Com website for eleven Warren Cat store locations.
  • Coordinated cross-functional teams to implement new features and improvements on the website.
  • Verified and created PCC accounts for customers, daily troubleshooting website and account issues.
  • Conducted detailed account reconciliations, identifying discrepancies and implementing corrective actions to enhance accuracy.
  • Processed high-volume invoices ensuring accuracy and compliance with company policies.
  • Managed financial reporting processes, ensuring compliance with regulatory standards and accuracy in documentation.
  • Reconciled discrepancies between vendor statements and internal records to enhance accuracy.
  • Parts Department Admin 2020-2021; managed daily cash and check payments, daily balancing of cash and credit accounts.
  • Facilitated timely delivery of special projects to meet organizational and departmental objectives.
  • Assisted in event planning and execution for company functions such as conferences, workshops, or social gatherings.
  • Managed inventory levels to ensure optimal stock availability and reduce discrepancies.
  • Maintained accurate records of office expenses, assisting in budget preparation and cost control efforts.

Registration Assistant

BSA Hospital
10.2018 - 04.2020
  • Managed patient registration processes, ensuring accuracy and compliance with hospital policies.
  • Assisted in verifying patient information, facilitating smooth admissions.
  • Trained new staff on registration protocols and hospital systems, fostering a collaborative environment.
  • Assisted in processing patient payments via cash, checks and credit cards.
  • Corresponded with multiple insurance companies, providing explanation of benefits and obtaining prior authorization for patients.

Hostess/Server

Chili's Bar and Grill
11.2015 - 10.2018
  • Demonstrated strong multitasking skills and exceptional at balancing responsibilities.
  • Assisted in training new host and server staff, sharing best practices for maintaining a professional demeanor and efficient work habits.
  • Delivered exceptional customer service, enhancing guest satisfaction and loyalty.

Education

Highland Park ISD
Amarillo, TX
05-2018

Skills

  • Friendly, positive attitude
  • Website maintenance
  • Computer skills
  • Teamwork and collaboration
  • Attention to detail
  • Customer service
  • Excellent communication
  • Task prioritization
  • Reliability
  • Adaptability and flexibility

Timeline

Integrated Services Admin/Parts Department Admin

Warren CAT
04.2020 - 02.2023

Registration Assistant

BSA Hospital
10.2018 - 04.2020

Hostess/Server

Chili's Bar and Grill
11.2015 - 10.2018

Highland Park ISD

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