Brandalynn Koehler
Marion,Ohio
Summary
Proven track record in enhancing resident safety and team efficiency, notably at Full Circle Recovery. Skilled in resident supervision and de-escalation techniques, demonstrating reliability and excellent communication. Achieved significant improvements in creating supportive environments and meeting organizational goals through effective problem-solving and teamwork.
Overview
17
17
years of professional experience
Work History
Resident Monitor
Full Circle Recovery
10.2019 - 03.2020
- Enhanced resident safety by conducting regular room inspections and monitoring daily activities.
- Collaborated effectively with team members to maintain a secure and supportive atmosphere within the residence.
- Upheld strict compliance to facility policies, educating residents on rules and expectations consistently.
- Kept residents safe, controlled, and in proper locations.
Resident Monitor
Treeline Recovery
08.2016 - 05.2017
- Treated all residents and staff with utmost respect.
- Enhanced resident safety by conducting regular room inspections and monitoring daily activities.
- Ensured accurate documentation of incidents and violations, maintaining clear communication with supervisory staff.
- Collaborated effectively with team members to maintain a secure and supportive atmosphere within the residence.
Caregiver
Orchard Park Assisted Living
05.2010 - 01.2011
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
Caregiver
Elmwood at The Shawhan
10.2009 - 03.2010
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
Telemarketing Manager
ITC
09.2006 - 09.2008
- Led by example in maintaining a high level of professionalism and commitment to excellence within the telemarketing department.
- Addressed any customer complaints or issues in a timely manner, ensuring resolutions were satisfactory for all parties involved.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
Laundry Attendant
Holiday Inn Express Hotel
05.2007 - 08.2007
- Maintained a clean and organized work environment, ensuring optimal productivity and minimal downtime.
- Set up wash and dry cycles with appropriate settings such as spin speed, temperature, and cleaning agents.
- Assisted with cleaning and maintenance of laundry equipment to keep machines in proper working order.
Busser
The Pour House
09.2003 - 09.2004
- Reset and cleaned tables quickly to prepare for new customers.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
Education
Associates In Applied Sciences - Human & Social Sciences
Marion Technical College
Marion, OH05.2017
Skills
- Patience and Tolerance
- Reliability and punctuality
- Documentation
- De-Escalation Techniques
- Housekeeping understanding
- Role Modeling
- Resident monitoring
- Teamwork and Collaboration
- Problem-Solving
- Time Management
- Multitasking
- Reliability
- Excellent Communication
- Organizational Skills
- Active Listening
- Adaptability and Flexibility
- Case Planning
- Resident Supervision
Timeline
Resident Monitor
Full Circle Recovery
10.2019 - 03.2020
Resident Monitor
Treeline Recovery
08.2016 - 05.2017
Caregiver
Orchard Park Assisted Living
05.2010 - 01.2011
Caregiver
Elmwood at The Shawhan
10.2009 - 03.2010
Laundry Attendant
Holiday Inn Express Hotel
05.2007 - 08.2007
Telemarketing Manager
ITC
09.2006 - 09.2008
Busser
The Pour House
09.2003 - 09.2004
Associates In Applied Sciences - Human & Social Sciences
Marion Technical College
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