Dedicated professional with a proven track record of delivering exceptional customer service while effectively managing teams. My military background has fostered a strong sense of discipline, leadership, and teamwork, shaping me into a proactive and capable leader. Committed to driving performance and fostering a positive work environment, I excel in motivating teams to achieve their goals and provide outstanding service.
Overview
20
20
years of professional experience
Work History
Production Technician III
Janicki Industries Inc.
Hamilton, WA
09.2025 - Current
Monitored inventory levels, ensuring adequate stock of raw materials and consumables for uninterrupted production operations.
Improved product quality with meticulous monitoring of manufacturing parameters and adherence to specifications.
Evaluated data from production runs, identifying trends and opportunities for improvement to optimize overall efficiency.
Collaborated closely with cross-functional teams for seamless coordination of production activities and timely delivery of finished goods.
Improved product quality by implementing rigorous quality control checks at various production stages.
Coordinated with quality assurance team to identify and rectify defects early in production cycle.
Made sure that products were produced on time and are of good quality.
Tested products or subassemblies for functionality or quality and troubleshot problems with equipment, devices, or products.
Assisted engineers in developing, building, and testing prototypes and products.
Restaurant Owner/Manager
Brando’s BBQ
Bow, WA
07.2021 - Current
Established positive relationships with guests and employees through strong communication and interpersonal skills.
Organized schedules, track employee hours, and manage payroll data.
Supervised daily shift operations for both front- and back-of-house functions.
Controlled operational costs and identify opportunities to reduce waste.
Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
Consulted with customers to assess needs and propose optimal solutions.
Recruited, trained and motivated employees to perform daily business functions.
Implemented marketing strategies to increase brand awareness and attract new customers.
Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
Welder/Fabricator
Rozema Boat Works
Bayview, WA
02.2019 - 01.2023
Streamlined work processes through effective communication with supervisors and team members about project requirements and progress updates.
Read blueprints and engage in electrical work, carpentry, and welding with aluminum and steel.
Cut, bent, assembled, and fit metal parts, welded steel, aluminum, and stainless steel to specifications and tolerances.
Increased production efficiency with expert time management skills and adherence to project deadlines.
Troubleshot technical issues during the welding process, minimizing downtime on projects.
Automotive Transport Truck Operator/Owner
Top Notch Transport
Elk Grove, CA, and Mount Vernon, WA
10.2012 - 01.2019
Earned a reputation for reliability and trustworthiness among customers, resulting in numerous referrals and repeat business.
Execute multiple-stop delivery routes for vehicles as scheduled.
Conduct daily inspections and maintenance on truck equipment as part of required DOT pre-trip checks.
Present bills and receipts, collecting payments for deliveries.
Perform routine maintenance on equipment, including lubrication, part replacement, and fluid management.
Maximized resource utilization by repairing or rebuilding components, when possible, instead of simply replacing them outright.
Operated with safety and skill to avoid accidents and delays.
Proactively communicated with dispatch teams regarding any changes or updates affecting scheduled pick-ups or deliveries, ensuring that all parties were kept informed.
Building Maintenance Worker
Sacramento County
Sacramento, CA
05.2012 - 10.2012
Adjusted and repaired heating, cooling, ventilating, plumbing, and electrical systems.
Completed preventive maintenance on machines to enhance production and maintain quality.
Assisted other tradespeople as needed.
Operated a variety of vehicles and equipment safely.
Completed assigned work orders efficiently.
Kept records of installations, repairs, and maintenance; provide daily recaps of costs and materials.
Cleaned and organized shops, vehicles, and equipment.
Restaurant Manager/Co-Owner
Pizza Pleezzz
Elk Grove, CA
12.2011 - 05.2012
Responsible for recruiting, training, and developing restaurant staff.
Scheduled and directed staff in daily work assignments to maximize productivity.
Resolved problems or concerns efficiently to ensure satisfaction.
Continuously monitored restaurant operations to meet food quality and service standards consistently.
Assigned tasks and oversee employee compliance with food safety procedures and quality control guidelines.
Optimized profits by controlling daily food, beverage, and labor costs.
Established positive relationships with guests and employees through strong communication and interpersonal skills.
Lead and supervised guard staff, managing their personnel files.
Maintained and monitored inmate databases efficiently.
Improved inmate management by implementing new security protocols and procedures.
Patrol federal grounds on foot and by vehicle; enter, update, and retrieve information from databases regarding wanted persons, stolen property, and vehicles.
Apprehend and detain suspects with the authority to arrest.
Identified gaps in existing security measures through regular audits, proposing actionable solutions that were successfully implemented.
Education
United States Air Force Security Forces Academy
San Antonio, TX
08-2006
United States Air Force Basic Training
San Antonio, TX
05-2006
Elk Grove High School
Elk Grove, CA
06-2004
Skills
Self-Motivated / Self-Starter
Excellent Communication Skills
Customer Focused
Client Relations and Retention
Prioritization
Goal Setting
Effective Leader
Business Development
Awards
2009: Security Forces Squadron Airman of the Quarter, 2010: Security Forces Group Airman of the Quarter, 2010: Security Forces 20th Air Force Airman of the Quarter/Year, AF Outstanding Unit Award, AF Good Conduct Medal, National Defense Service Medal, Global War on Terrorism Service Medal, Small Arms Expert Marksmanship Medal, AF Training Medal