Summary
Overview
Work History
Education
Skills
Timeline
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Brandan Klopf

Sterling

Summary

Dynamic professional with a proven track record at Taplin Group, excelling in utility mapping and inspection data accuracy. Recognized for exceptional attention to detail and problem-solving skills, I effectively collaborate with teams to enhance project outcomes while adhering to safety protocols. Proficient in CCTV operations and maintenance, ensuring optimal performance.

Overview

9
9
years of professional experience

Work History

Operator

Taplin Group
07.2020 - Current
  • Operate CCTV CUES truck to locate sewer lines for Consumers, DTE, among other contractors.
  • Accurately identify and mark sewer mains and laterals for utility mapping, maintenance , and construction purposes.
  • Maintain detailed inspection logs, reports, and digital records using industry standard software.
  • Work collaboratively with field crews and supervisors to ensure inspection data meets project requirements.
  • Adhere strictly to all company safety protocols , local regulations, and environmental guidelines.
  • Conduct routine maintenance and and troubleshooting of CCTV unit as well as ELD equipment.

Site Maintenance

Nexteer
05.2018 - 01.2020
  • Built and installed road signs for the site, inside and outside all plants.
  • Performed routine HVAC maintenance including replacing filters to ensure optimal air quality.
  • Painted interior and exterior walls as well as road/floor striping.
  • Operated snowplows and related equipment to clear roads, parking lots , and walkways for the entire site.
  • Remodeled office spaces and employee breakrooms, including minor carpentry , painting, flooring, and fixture installation.
  • Assisted with site improvement projects and responded promptly to maintenance requests from staff.

Customer Service Representative

Morley Companies
07.2016 - 02.2018
  • Answer a high volume of incoming calls from customers nationwide in need of roadside assistance including emergencies such as flat tires, lockouts, jump starts, fuel delivery, and towing.
  • Quickly gather critical information and dispatch service providers to the customers location across various locations nationwide.
  • Provide a calm, reassuring experience to customers, including high profile luxury vehicle owners, while maintaining composure in high stress situations.
  • Accurately document all call details and communicate updates and ETA to customers clearly and proactively.
  • Ensure compliance with all company policies and confidentiality requirements.

Education

Arenac Eastern
Twining
06-2004

Skills

  • Attention to detail
  • Problem-solving
  • Teamwork and collaboration
  • Troubleshooting

Timeline

Operator

Taplin Group
07.2020 - Current

Site Maintenance

Nexteer
05.2018 - 01.2020

Customer Service Representative

Morley Companies
07.2016 - 02.2018

Arenac Eastern

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Brandan Klopf