Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Brandan Steinke

Robbinsdale,MN

Summary

Experienced with providing therapeutic support and guidance in residential setting. Utilizes conflict resolution and crisis intervention techniques to maintain safe and supportive environment. Strong understanding of interpersonal communication and relationship-building skills essential for fostering positive resident interactions.


Experienced with overseeing kitchen operations and maintaining high standards of food safety and hygiene. Utilizes effective team leadership and organizational skills to ensure smooth daily operations. Track record of implementing efficient inventory management systems and staff training programs.


Administrative professional with extensive experience in managing office tasks, optimizing workflows, and providing top-notch support to executives. Known for strong focus on teamwork and achieving results, adaptable to changing needs, and trusted by colleagues. Proficient in scheduling, document management, and communication, with reliable and detail-oriented nature.

Overview

7
7
years of professional experience

Work History

Residential Counselor/ Kitchen Manager

Prairie Care
11.2023 - Current
  • Reduced behavioral incidents by employing de-escalation techniques and maintaining a calm environment.
  • Maintained safe and supportive residential environments for at-risk individuals, contributing to their overall wellbeing.
  • Monitored and documented client progress toward meeting goals and objectives.
  • Developed strong rapport with residents through empathetic listening and compassionate communication strategies.
  • Managed crisis situations effectively, ensuring the safety of all residents while adhering to established protocols.
  • Collaborated with multidisciplinary team to develop comprehensive treatment plans, improving residents'' progress.
  • Provided guidance to new Residential Counselors during their onboarding process, supporting successful integration into the team environment.
  • Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.
  • Checked and tested foods to verify quality and temperature.
  • Mentored and trained new team members, fostering a positive culture of teamwork and collaboration within the kitchen staff.
  • Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
  • Developed kitchen staff through training, disciplinary action, and performance reviews.
  • Reviewed and analyzed kitchen performance to verify gaps and observe continuous improvement.
  • Provided feedback to 30 employees working in the kitchen.

Office Specialist III

Hennepin Healthcare
12.2022 - 05.2024
  • Optimized scheduling and appointment coordination, ensuring smooth daily operations for all team members.
  • Demonstrated adaptability by quickly learning new software programs and office tools as required, continuously improving skill set.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Handled incoming calls professionally, routing callers appropriately or taking detailed messages when necessary.
  • Supported executive staff, managing calendars, coordinating travel arrangements, and preparing meeting materials as needed.
  • Reduced errors in data entry tasks by meticulously reviewing documents and cross-referencing information.
  • Increased accuracy in financial recordkeeping by diligently reconciling expense reports and tracking budget expenditures.
  • Enhanced office efficiency by streamlining filing systems and implementing digital document management techniques.
  • Safeguarded confidential information through proper handling of sensitive documents and adherence to privacy policies.
  • Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.

Clinical Support Assistant

Children's Hospital of Minnesota
04.2022 - 05.2023
  • Increased patient understanding of treatment plans by providing clear explanations and answering questions as necessary.
  • Helped patients effectively manage routine bathing, grooming, and other hygiene needs.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Promoted a safe and clean environment by maintaining strict adherence to infection control protocols and sanitation standards.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Facilitated interdisciplinary collaboration through effective communication with other healthcare professionals on the care team.

Emergency Room Technician

Regions Hospital
06.2021 - 09.2022
  • Responded quickly and calmly to emergency situations, providing life-saving measures when necessary.
  • Assisted in obtaining and documenting vital signs and placement of oxygen saturation, cardiac monitoring, and non-invasive blood pressure monitoring systems.
  • Improved patient care by efficiently performing emergency room procedures such as wound dressing, splinting, and CPR.
  • Assisted with resuscitation, CPR, and emergency airway procedures.
  • Provided compassionate care to patients during their emergency room visit, addressing concerns and offering emotional support when needed.
  • Enhanced ER efficiency through proficient use of medical equipment like EKG machines, defibrillators, and vital sign monitors.
  • Collected basic samples, labeled specimens properly, and transferred to laboratory for testing.
  • Participated in ongoing professional development opportunities such as training sessions or workshops to stay current on best practices in emergency medicine.

Nursing Station Technician/ Anesthesia Aide

M Health Fairview
04.2019 - 12.2021
  • Facilitated patient mobility and positioning for comfort by utilizing proper body mechanics, reducing the risk of injury to both patients and staff members.
  • Facilitated seamless shift transitions by maintaining thorough and up-to-date communication logs between nursing staff members.
  • Consistently upheld patient confidentiality by adhering to HIPAA regulations when handling sensitive documents and communicating with external parties.
  • Skillfully operated medical equipment, such as glucose monitors and blood pressure cuffs, ensuring accurate data collection for informed decision-making by healthcare providers.
  • Documented care actions by completing records and logs in medical software system.
  • Assisted in the training of new Nursing Assistants, sharing knowledge of best practices to improve overall department performance.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Enhanced communication between medical staff by promptly answering phone calls, relaying messages, and responding to inquiries.
  • Assisted nursing staff with daily tasks, contributing to a well-organized and efficient unit environment.
  • Assembled and maintained patient medical records and other documents related to patient care.
  • Assisted with processing patient admissions, transfers and discharges.
  • Demonstrated exceptional problem-solving skills while troubleshooting equipment issues under pressure, minimizing disruptions to surgical schedules.
  • Enhanced patient comfort by efficiently preparing anesthesia equipment and monitoring vital signs during procedures.
  • Optimized inventory management by regularly tracking supply levels and promptly requesting replenishments as needed.
  • Reduced procedure time by effectively coordinating with surgical teams and ensuring timely preparation of operating rooms.

Human Service Technician

State Of Minnesota
10.2018 - 04.2019
  • Assist with bathing, toileting, hygiene, etc.
  • Complete and document vital signs (temperature, pulse, respirations, blood pressure, oxygen saturation) and report to nursing staff
  • Develop therapeutic and professional relationships and rapport with patients
  • Contribute to cleaning and assisting in administrative support tasks as needed to ensure patient care is maintained and facilities are kept clean and safe.
  • Assists with admissions and discharges.
  • Escort and/or transport patients as assigned
  • Follow treatment plans and other individual patient programs

Education

Certificate - Data Analytics

Coursera
06-2023

Graduate Certificate - Emergency Medical Technician

Hennepin Healthcare
Minneapolis, MN
11-2020

Some College (No Degree) - Nursing Assistant

Hennepin Technical College
Minneapolis, MN
08-2017

High School Diploma -

SAGE Academy
Brooklyn Park, MN
06-2017

Skills

  • De-escalation techniques
  • Boundaries establishment
  • Client advocate
  • Safety management
  • Behavioral intervention plans
  • Group activities
  • Team leadership
  • Decision-making
  • Document management
  • Spreadsheet creation
  • Office administration
  • Database entry

Accomplishments

Motivational Interviewing Training

Restorative Justice Training

Trauma Informed Care Trained

Historical Trauma Training

Collaborative Problem Solving Training

Oversaw and implemented a digital filing system.

Implemented a paperless process to align with companies vision.

Implemented many improvement projects to better the work place.

Timeline

Residential Counselor/ Kitchen Manager

Prairie Care
11.2023 - Current

Office Specialist III

Hennepin Healthcare
12.2022 - 05.2024

Clinical Support Assistant

Children's Hospital of Minnesota
04.2022 - 05.2023

Emergency Room Technician

Regions Hospital
06.2021 - 09.2022

Nursing Station Technician/ Anesthesia Aide

M Health Fairview
04.2019 - 12.2021

Human Service Technician

State Of Minnesota
10.2018 - 04.2019

Certificate - Data Analytics

Coursera

Graduate Certificate - Emergency Medical Technician

Hennepin Healthcare

Some College (No Degree) - Nursing Assistant

Hennepin Technical College

High School Diploma -

SAGE Academy

Similar Profiles

CREATE PROFILE