Year of professional experience
Brandan Upchurch
AMERICAN SIGN LANGUAGE INTERPRETER
New Port Richey,FL
Summary
Dynamic American Sign Language Interpreter with extensive experience providing exceptional communication services for diverse clients. Skilled in bridging communication gaps between deaf and hearing individuals across various sectors, including educational, vocational, and medical environments. Proficient in rendering communication access both on-site and remotely, utilizing advanced interpreting technologies while maintaining message confidentiality, integrity, and accuracy.
Overview
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Certification
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Language
Work History
Contract Interpreter
Soliant Healthcare
08.2024 - Current
- Dispatched by agency under contract with Pasco County Schools to assist in providing deaf students interpreting services when a staff interpreter is unavailable.
- Serve as a cultural liaison and communication access to students and teachers classroom objectives.
- Adapted quickly to changing circumstances during assignments, demonstrating flexibility and resilience in high-pressure environments.
- Maintain strict confidentiality of sensitive information in accordance with industry standards and ethical guidelines.
- Convey complex technical concepts effectively by utilizing extensive subject matter knowledge in specialized fields.
Staff Interpreter
Vocational Rehabilitation
10.2022 - 07.2024
- Optimized engagement effectiveness in multiple contexts using expertise in sign language and cultural understanding.
- Worked alongside counselors to optimize accuracy in client service processes.
- Directed and crafted materials for training sessions to enhance vendor and staff interactions with Deaf clients.
- Coordinated community outreach events raising awareness of programs and services for schools and vendors.
- Managed workload efficiently by prioritizing assignments based on urgency and importance, ensuring timely completion of all tasks.
- Presented workshops on cross-cultural communication strategies aimed at fostering better understanding among clients and staff members.
- Adapted interpreting services to accommodate various communication styles, disabilities, or situational requirements seamlessly.
- Supported clients'' understanding of complex information by translating technical jargon into layman''s terms during meetings and appointments.
- Trained new interpreters, sharing best practices for effective communication between parties with different language backgrounds.
Video Relay Interpreter
Purple Communications
02.2019 - 12.2023
- Streamlined remote interpretation using advanced video technology.
- Contributed to the development of internal training materials aimed at improving interpreter skills and competencies.
- Achieved consistent positive feedback from both hearing and Deaf clients for accurate, timely, and professional interpreting services.
- Maintained a high level of professionalism and confidentiality when handling sensitive information during video relay calls.
- Adapted quickly to changing circumstances within calls, ensuring seamless transitions between topics or speakers as needed.
- Demonstrated exceptional problem-solving skills by resolving technical issues swiftly without disrupting client communication.
- Maintained message content, tone, and emotion as closely as possible.
- Used knowledge of accepted ethical guidelines to interpret confidential and sensitive information.
- Enabled effective communication during crisis situations, remaining calm under pressure while delivering accurate verbal translations quickly and efficiently.
Educational Interpreter
Hillsborough County Public Schools
01.2019 - 10.2022
- Facilitated communication between deaf students and teachers to support learning and comprehension in a ranging level of coursework and curriculum
- Collaborated with teachers and provided feedback regarding students' academic needs and accommodation recommendations are adhered to for enhanced student success
- Offered pivotal information and guidance necessary to amend Individual Education Plans tailored for Deaf and hard of hearing students.
Education
Bachelor of Arts - DEAF STUDIES
Gallaudet University
Washington, DC 2016.01 - 2018.12
Associate of Science - American Sign Language Interpretation
Hillsborough Community College
Tampa, FL 2016.01 - 2018.12
Skills
Strong Knowledge of Deaf Culture
Certification
EIPA Secondary 4.3 Certification
Affiliations
Registry of Interpreters for the Deaf (RID) Associate member
Quote
Even if you are on the right track, you’ll get run over if you just sit there.
Will Rodgers
Timeline
Contract Interpreter
Soliant Healthcare
08.2024 - Current
Staff Interpreter
Vocational Rehabilitation
10.2022 - 07.2024
Video Relay Interpreter
Purple Communications
02.2019 - 12.2023
Educational Interpreter
Hillsborough County Public Schools
01.2019 - 10.2022
Bachelor of Arts - DEAF STUDIES
Gallaudet University
2016.01 - 2018.12
Associate of Science - American Sign Language Interpretation
Hillsborough Community College
2016.01 - 2018.12