Business project & program manager, responsible for planning, organizing and executing organizational strategy where stakeholder initiatives are top priority. Career spans 9 years, involving brand transformation, increasing revenue, and surpassing sales goals. Currently seeking opportunities to curate business strategies, create end-to-end user value, take bold risks on revolutionary projects.
Hi, I’m
Brandan Williams
Miami,FL
Summary
Overview
11
years of professional experience
Work History
MIAMI SUPER BOWL HOST COMMITTEEMiami, FL
Volunteer Logistics
03.2019 - 02.2020
Job overview
- Facilitated event operations, logistics, and material distribution for activations
- Active recruitment of nearly 10k volunteers for activations and event execution
- Managed system support functions to set priorities and service levels expectations
- Supervised team of four (4) on "The Nine" (ultra exclusive, high profile luxury box experience) with superior-rated customer satisfaction for 180 guests
UNIVERSITY OF MIAMI (Athletics Department)Coral Gables, FL
Facilities Coordinator
03.2017 - 07.2018
Job overview
- Revived unfulfilled renovation projects; eventually expanding project portfolio by 2x
- Made decisions independently and collaboratively on deadline-related challenges
- Dramatically improved consumer satisfaction by 70% for 400 patrons after conducting mixed- method research to identify, then mitigate, top complaints
- Directed vendors, facilities staff, and service providers as required to create efficient and non- disruptive work environment
- Pushed contractors and vendors to complete projects within specified timelines.
MIAMI DOLPHINSMiami, FL
Operations Coordinator
01.2015 - 06.2017
Job overview
- Managed game day operations for Miami Dolphins, University of Miami, Capital One Orange
- Bowl, and all other special events (a stadium capacity: 65k)
- Served as department technical specialist for AutoCAD analyzing spatial data and revenue forecast (guaranteeing accurate profitability assessments)
- Provided direction and guidance to internal teams in order to achieve targets
- Coordinated local and national networks for tv production and broadcasting logistics
U.S SMALL BUSINESS ADMINISTRATIONWashington, D.C.
Loan Officer
07.2020 - 09.2021
Job overview
- Proactively identified solutions for customers experiencing processing bottlenecks
- Mobilized nearly $2M in approved funding for small businesses impacted by COVID-19
- Deployed resources to mitigate and recover over $1.62M in assets
- Slashed customer response timeline from over 30 days, to average of 48-hours
MOSS & ASSOCIATESFort Lauderdale, FL
Project Engineer
05.2019 - 09.2019
Job overview
- Liaised with project executives & managers to acquire resources to move projects forward
- Trained junior engineers and led team of seven (7) to outperform on safety metrics (critical for project retention and being awarded new projects)
- Communicated with industrial equipment installers to deliver technical support
- Curated strategic partnerships to reduce material expenses by 20%
- Delivered concise instructions to technical team to maintain quality control
THE SIMON GROUP, A MASS MUTUAL FINANCIAL FIRMFort Lauderdale, FL
Business Development (Intern)
09.2018 - 05.2019
Job overview
- Assisted with marketing campaign for wealth management and risk management division
- Identified and nurtured leads via cold calling, B2B & B2C
- Analyzed problems and worked with teams to develop solutions
- Assisted in industry trade shows, interacting with consumers and answering questions
CEFMA, Collegiate Events & Facility Managers AssociationWestlake, OH.
Committee Member
09.2018 - 05.2019
Job overview
- Led class in closing new business deals for 2018 sponsorship sales
- Achieved 95% retained sponsorship deals
- Exceeded individual performance goal by 15%, facilitating 20% total revenue increase to $180k
TAMPA BAY BUCCANEERSTampa, FL
Staff Assistant
01.2015 - 06.2015
Job overview
- Spearheaded training camp logistics, operations, vendor activations, and VIP’s service
- Participated in strategic planning to execute in best interests of hospitality and live-event goals
- Offered technical support and troubleshot issues to enhance office productivity
- Helped management with business operations to align teams, set goals and execute initiatives
FLORIDA A&M UNIVERSITYTallahassee, FL
Marketing Coordinator
01.2012 - 06.2015
Job overview
- Pioneered digital and social media presence for 16 sports: Achieved 200% increase in “Likes” and 163k reach for engagement
- Lead technical team of three (3) in digital UX & UI overhaul: implementing data analytics to showcase benefits and attract sponsorships
- Conceptualized rebranding of athletic department identity, sparking university-wide rebranding, style guide, and logo implementation
- Achieved 40.2% overall attendance increase for neutral site competition through grassroots & guerrilla marketing efforts
- Helped executive leadership team generate $340k in partnership/sponsorship revenue (exceeding prior year totals of $250k)
Quote
Far and away the best prize that life offers is the chance to work hard at work worth doing.
Education
Nova Southeastern University
MBA from Business Administration
University Overview
Florida A&M University
Master of Science from Sport Management
University Overview
- Elected to President for Sport Management Society in 2013
Florida State University
Bachelor of Science from Sport Management
University Overview
Skills
Vendor and contract negotiations
Timeline
Loan Officer
U.S SMALL BUSINESS ADMINISTRATION
07.2020 - 09.2021
Project Engineer
MOSS & ASSOCIATES
05.2019 - 09.2019
Volunteer Logistics
MIAMI SUPER BOWL HOST COMMITTEE
03.2019 - 02.2020
Business Development (Intern)
THE SIMON GROUP, A MASS MUTUAL FINANCIAL FIRM
09.2018 - 05.2019
Committee Member
CEFMA, Collegiate Events & Facility Managers Association
09.2018 - 05.2019
Facilities Coordinator
UNIVERSITY OF MIAMI (Athletics Department)
03.2017 - 07.2018
Operations Coordinator
MIAMI DOLPHINS
01.2015 - 06.2017
Staff Assistant
TAMPA BAY BUCCANEERS
01.2015 - 06.2015
Marketing Coordinator
FLORIDA A&M UNIVERSITY
01.2012 - 06.2015
Nova Southeastern University
MBA from Business Administration
Florida A&M University
Master of Science from Sport Management
Florida State University
Bachelor of Science from Sport Management
Accomplishments
Accomplishments
- 95% sponsor retention rate
- UX/ UI overhaul
- $1.26M in recovered assets.
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