Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brande Landon

Eielson Air Force Base,AK

Summary

Dedicated Secretary with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.

Driven and resourceful administrative professional with 5+ years of experience assisting with work of high-achieving executives. Track record supporting professional needs with well-organized precision. Successfully manages high-volume workloads in rapidly changing environments.

Overview

9
9
years of professional experience

Work History

Leasing Agent

Mayroad
Eielson Air Force Base, AK
12.2022 - Current
  • Toured property with prospective tenants and provided wealth of information in regards to its key features.
  • Handled tenant communications by quickly responding to requests for maintenance and answering any questions or concerns.
  • Conducted property showings to highlight features, answer questions and redirect concerns to close contracts.
  • Invited prospects to fill out application upon completion of property tour.
  • Escalated major issues to property manager for immediate remediation.
  • Participated in 15 property inspections per 1 month to prepare for move-ins and move-outs.

Paraprofessional

Ralston School District
Omaha, NE
07.2018 - 11.2021
  • Worked for 2 different Schools in this district
  • Delivered personalized educational, behavioral and emotional support to individual students to enable positive learning outcomes.
  • Oversaw students in classroom and common areas to monitor, enforce rules and support lead teacher.
  • Kept classrooms clean, neat and properly sanitized for student health and classroom efficiency.
  • Instructed small groups of students in basic concepts such as alphabet, shapes and color recognition.
  • Set up visual aids, equipment and classroom displays to support teacher's lesson delivery.
  • Assisted classroom teacher in supervising snack time and indoor and outdoor play.
  • Implemented practice exercises and used repetition, enabling students to grasp new concepts quickly.
  • Collated classroom materials to help teachers prepare for daily instruction and activities.
  • Handed out classroom materials, like pencils, paper and crayons.

Customer Service Representative

Interim HealthCare
Omaha, NE
10.2017 - 03.2018
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Answered constant flow of customer calls with minimal wait times.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Main Liaison with customers, management and sales team to better understand customer needs and recommend appropriate solutions.
  • Provided primary customer support to internal and external customers.
  • Quickly and accurately answered customer questions, suggested effective solutions and resolved issues to increase customer satisfaction 98%.

Custodian

City of Kent
Kent, WA
02.2008 - 02.2011
  • Cindy or Sheldon (253)856-5090
  • Functioned as on-call city custodian responsible to maintain police, fire stations and city buildings
  • Provided routine cleaning and maintenance duties to ensure premises was clean, orderly and safe
  • Performed work independently, problem solved situations and accomplished tasks with no supervision.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows and dusting.
  • Kept building spaces premises clean inside and outside.

Office Secretary

Xerox
Renton, WA
01.2006 - 04.2008
  • Responded to inquiries from callers seeking information.
  • Created and updated physical records and digital files to maintain current, accurate and compliant documentation.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Received incoming mail and evaluated and distributed correspondence requiring priority attention.
  • Communicated with customers via phone and email to confirm deliveries and respond to inquiries.
  • Drafted professional memos, letters and marketing copy to support business objectives and growth.
  • Managed over 60 Customer calls per day.

Education

High School diploma -

Jefferson High School
2008

Skills

  • Articulate and well-spoken
  • Efficient in time management
  • Exceptional in multitasking and organizational skills
  • Fast and motivated learner
  • Customer service-oriented
  • Accurate and detailed
  • Works well under pressure
  • Till Counting
  • Telephone and email etiquette

Timeline

Leasing Agent

Mayroad
12.2022 - Current

Paraprofessional

Ralston School District
07.2018 - 11.2021

Customer Service Representative

Interim HealthCare
10.2017 - 03.2018

Custodian

City of Kent
02.2008 - 02.2011

Office Secretary

Xerox
01.2006 - 04.2008

High School diploma -

Jefferson High School

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Brande Landon