Brandee Aragon
InfoSource
Herriman,UT
Summary
Motivated individual bringing more than five years of in-depth experience with Medicare, IRS regulated reimbursement accounts, and both client and carrier rules. Strong dedication to delivering accurate, concise information to enable success among multiple areas of the company.
Overview
4
4
years of post-secondary education
9
9
years of professional experience
Work History
InfoSource Senior
Willis Towers Watson
South Jordan, Utah
08.2015 - Current
- Analyzed information to write and maintain an internal resource on various topics including client, carrier, Medicare, and funding information.
- Supported individuals within the department with issues regarding enrollment, reimbursements, and client rules.
- Maintained compliance with company policies, objectives and communication goals.
- Evaluated employee performance both in and out of the department daily and coached and trained accordingly.
- Developed training, task and process guidelines and communicated clear and concise directions to employees.
- Communicated with other teams within the Individual Marketplace to identify issues and share information.
Server
Outback Steakhouse
Fort Union, Utah
07.2014 - 07.2015
- Collaborated with kitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying meals.
- Kept register accurate through correct billing, payment processing and cash management practices.
- Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
- Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
Housekeeper
Marriott
Provo, Utah
02.2012 - 07.2014
- Arranged for provision of extra room bedding, linens, towels and furniture to satisfy guests with special needs.
- Removed waste paper and other trash from premises to designated area.
- Verified cleanliness and organization of storage areas and carts.
- Changed bed linens and collected soiled linens for cleaning.
- Hand-dusted and wiped down office furniture, fixtures and window sills to keep areas clean and comfortable.
- Accepted accountability for all assigned building keys, master keys and access cards.
- Moved chairs, desks and beds around rooms to clean behind and underneath furniture.
Education
High School Diploma -
Provo High School
Provo 08.2003 - 05.2007
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Skills
Priority management
undefinedQuote
If you don’t become the ocean you’ll be seasick every day.
Leonard Cohen
Timeline
InfoSource Senior
Willis Towers Watson
08.2015 - Current
Server
Outback Steakhouse
07.2014 - 07.2015
Housekeeper
Marriott
02.2012 - 07.2014
High School Diploma -
Provo High School
08.2003 - 05.2007
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