Brandee Holliday
Daniels,WV
Summary
Years of hospitality experience highlight a commitment to building trust and strong relationships. Interest in the legal field is fueled by a desire for knowledge and community service. Skilled in creating connections that enhance teamwork and client satisfaction. Focused on applying expertise to support organizational goals and community initiatives.
Overview
7
7
years of professional experience
Work History
Shift Leader
Chick-fil-A
Beckley, West Virginia
06.2021 - Current
- Assisted in scheduling staff to maintain optimal coverage during peak hours.
- Resolved customer complaints promptly to enhance overall dining experience.
- Maintained an organized work environment by delegating tasks to staff as needed.
Certified Trainer
Chick-fil-A
Beckley, West Virginia
09.2020 - 06.2021
- Developed training materials to enhance team knowledge and skills.
- Evaluated trainee performance to ensure understanding of core responsibilities.
- Provided ongoing coaching and feedback to improve individual performance.
Team Member
Chick-fil-A
Beckley, West Virginia
11.2018 - 09.2020
- Maintained cleanliness and organization of workstations throughout shifts.
- Delivered exceptional customer service to enhance overall dining experience.
- Built and maintained working relationships with peers and upper management.
Education
Bachelor of Arts - History
West Virginia University
Beckley, WV05-2025
Skills
- Research analysis
- Critical thinking
- Attention to detail
- Collaboration and teamwork
- Adaptability and flexibility
- Technical & Creative writing
Timeline
Shift Leader
Chick-fil-A
06.2021 - Current
Certified Trainer
Chick-fil-A
09.2020 - 06.2021
Team Member
Chick-fil-A
11.2018 - 09.2020
Bachelor of Arts - History
West Virginia University