Brandee Ingram
Tonkawa,OK
Summary
Seasoned Human Resources Director with a proven track record at Apex Consulting, adept in talent acquisition and team leadership development. Excelled in enhancing employee engagement and operational efficiency through strategic policy implementation and organizational development. Demonstrated expertise in compliance risk management and conflict resolution, significantly improving workplace productivity and satisfaction.
Overview
10
10
years of professional experience
Work History
Human Resources Director
Apex Consulting
Stillwater, OK
07.2021 - Current
- Created staff teams based on employee strengths and made adjustments to promote overall productivity.
- Reviewed employee benefits packages and designed programs to maximize employee satisfaction with compensation plans.
- Conducted employee performance reviews and implemented corrective actions to increase productivity.
- Developed and implemented human resources policies and procedures.
- Liaised between management and employees by relaying work information, adjustments and grievances.
- Scheduled meetings with employees to address concerns and grievances.
- Administered workers' compensation program covering injured employees.
- Assisted in employee recruitment, hiring and interview processes.
- Devised training programs for new and existing employees.
- Monitored compliance with federal and state regulations regarding employment standards such as minimum wage requirements.
- Developed employee orientation and training programs for new hires.
- Answered employee questions regarding health benefits and 401k options.
- Managed compensation, insurance and vacation days within employee benefits programs.
- Conducted exit interviews and recorded employee feedback for use in retention strategy development.
- Created and implemented incentive program for hiring and retaining of employees.
Clinic Administrator
OUP Prenatal Diagnostic Center
Oklahoma City, OK
02.2019 - 07.2021
- Coordinated marketing efforts to promote clinic's services within community and increase patient base
- Managed daily clinic activities, including staff scheduling, patient appointments, and facility maintenance
- Partnered with stakeholders in driving financial performance of clinic
- Implemented electronic health record EHR system upgrades to streamline documentation processes and improve data security
- Analyzed operational data to identify areas for improvement in efficiency or cost savings
- Mitigated clinical risks by proactively verifying required licenses and credentials
- Monitored patient satisfaction levels through surveys and feedback mechanisms to continuously improve services offered
Clinic Administrator
Integris
Enid, OK
06.2017 - 02.2020
- Ensured compliance with all federal, state, and local regulations pertaining to healthcare facilities
- Oversaw financial aspects of clinic, such as budgeting, billing, and purchasing supplies
- Fostered patient, employee and physician satisfaction through data-driven action plans for useful, ethical and productive business practices
- Led initiatives focused on improving overall patient experience at clinic
- Drove productivity and collaboration by building strong rapport with physicians, managers and staff across organization
- Kept accounts current by monitoring and following up on billing and collection efforts
Clinic Manager/ HR Manager
Ponca City Urgent Care Center
Ponca City, OK
10.2014 - 05.2017
- Partnered with stakeholders in driving financial performance of clinic
- Developed and implemented policies and procedures for clinic operations
- Led initiatives focused on improving overall patient experience at clinic
- Negotiated contracts with insurance companies to maximize reimbursement rates for provided services
- Drove productivity and collaboration by building strong rapport with physicians, managers and staff across organization
- Oversaw, monitored and managed daily clinic operations with focus on exceptional care delivery
Education
Doctor of Business Administration (D.B.A.) - Business
Liberty University
12.2024
Master of Business Administration (M.B.A.) - Business
Southern Nazarene University
Bethany, OK12.2018
Bachelor of Science (B.S.) - Accounting
Rogers State University
Claremore, OK12.2017
Associate in Arts (A.A.) - Criminal Justice
Northern Oklahoma College
Tonkawa, OK05.2007
Skills
- Policy Implementation
- Employee Performance Review
- Talent Acquisition
- Team Leadership Development
- Compliance Risk Management
- Corrective Action Planning
- Organizational Development
- Conflict Resolution Expertise
- Benefits programs
- Recruitment strategy
- Personnel recruitment
- Training programs
- Leadership coaching
- Employee engagement
- Human resources operations
References
Upon Request
Timeline
Human Resources Director
Apex Consulting
07.2021 - Current
Clinic Administrator
OUP Prenatal Diagnostic Center
02.2019 - 07.2021
Clinic Administrator
Integris
06.2017 - 02.2020
Clinic Manager/ HR Manager
Ponca City Urgent Care Center
10.2014 - 05.2017
Doctor of Business Administration (D.B.A.) - Business
Liberty University
Master of Business Administration (M.B.A.) - Business
Southern Nazarene University
Bachelor of Science (B.S.) - Accounting
Rogers State University
Associate in Arts (A.A.) - Criminal Justice
Northern Oklahoma College
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