Brandee Sooksampan
Los Angeles,CA
Summary
Personable Lead Sales Associate skilled in executing creative sales strategy and fostering customer satisfaction. Energetic and detail-oriented. Passionate about building customer connections and maximizing sales.
Overview
7
7
years of professional experience
Work History
Administrative Assistant
Chelsea's Home Healthcare
03.2023 - 04.2024
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Scheduled office meetings and client appointments for staff teams.
Lead Sales Associate
Urban Outfitters, Inc.
03.2021 - 03.2023
- Handled cash register operations and customer transactions to process payments.
- Resolved customer issues promptly, ensuring satisfaction and loyalty.
- Processed and stocked merchandise in accordance with store standards.
- Greeted customers and provided product advice to increase sales.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Led team meetings to share best practices, set targets, and motivate staff members towards achieving goals.
- Achieved monthly sales targets consistently by employing persuasive selling techniques tailored to each customer''s unique needs.
- Analyzed sales data to identify trends and opportunities for growth within the market.
- Trained new employees on customer service, money handling and organizing strategies.
- Built relationships with customers and community to promote long term business growth.
Lead Sales Associate
Victoria's Secret PINK
10.2017 - 07.2020
- Handled cash register operations and customer transactions to process payments.
- Resolved customer issues promptly, ensuring satisfaction and loyalty.
- Processed and stocked merchandise in accordance with store standards.
- Greeted customers and provided product advice to increase sales.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Contributed towards improving overall store ambience by maintaining a clean and organized work environment.
- Trained, coached, and mentored new sales associates for maximum performance.
- Assisted customers in making informed purchasing decisions by providing expert advice on product features and benefits.
- Monitored sales team performance and provided constructive feedback.
Education
High School Diploma -
Hercules High School
Hercules, CA06.2017
Skills
- Customer Service
- Data Entry
- Computer Skills
- Office Administration
- Time Management
- Customer and client relations
- Strong Problem Solver
- Scheduling and calendar management
- Retail Store Operations
- Cash Handling
- Team Leadership
- Goal-Oriented
Timeline
Administrative Assistant
Chelsea's Home Healthcare
03.2023 - 04.2024
Lead Sales Associate
Urban Outfitters, Inc.
03.2021 - 03.2023
Lead Sales Associate
Victoria's Secret PINK
10.2017 - 07.2020
High School Diploma -
Hercules High School