Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brandee Wheeler

Waukee,IA

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.


Overview

20
20
years of professional experience

Work History

Licensed Esthetician

Beaudee By Brandee
04.2023 - Current
    • Fostered friendly, warm, and exceptional customer experience.
    • Sterilized equipment for patient treatments.
    • Recommended retail products for at-home use.
    • Developed customized facial treatments for individual clients to address specific skin care needs.
    • Welcomed clients arriving for appointments.
    • Special occasion makeup
    • Events
    • Volunteered services
    • Stocked treatment rooms with proper supplies.
    • Performed waxing, body wrap application, and gentle exfoliation to improve overall skin condition.
    • Flexibly worked evenings and weekends to maintain proper spa coverage.
    • Created repeat business by developing long-term relationships with regular customers.
    • Explained benefits of skin care products to clients.
    • Informed guests of appropriate products available to increase retail sales.
    • Educated guests on current promotions, events and services within store or salon.
    • Assessed condition of clients' skin in order to make recommendations to improve skin quality.
    • Performed consultations for patients before scheduling treatments.
    • Assisted in developing monthly promotional campaigns to attract new clients.
    • Resolved customer complaints and facilitated conflict resolutions.

Licensed Esthetician

Serenity Couture
08.2013 - 02.2023
    • Fostered friendly, warm, and exceptional customer experience.
    • Advised clients on proper home-care regimens.
    • Assessed condition of clients' skin in order to make recommendations to improve skin quality.
    • Analyzed skin condition and made appropriate product recommendations.
    • Sterilized equipment for patient treatments.
    • Recommended retail products for at-home use.
    • Informed guests of appropriate products available to increase retail sales.
    • Performed consultations for patients before scheduling treatments.
    • Welcomed clients arriving for appointments.
    • Stocked treatment rooms with proper supplies.
    • Educated patients on treatment options.
    • Developed customized facial treatments for individual clients to address specific skin care needs.
    • Performed waxing, body wrap application, and gentle exfoliation to improve overall skin condition.
    • Flexibly worked evenings and weekends to maintain proper spa coverage.
    • Trained new estheticians on proper skin care techniques and safety protocols to develop capabilities of individuals and improve team efficiency.
    • Created repeat business by developing long-term relationships with regular customers.
    • Gained knowledge of facial massage techniques and skin care product ingredients.
    • Educated guests on current promotions, events and services within store or salon.
    • Explained benefits of skin care products to clients.
    • Cleansed, exfoliated and moisturized customer skin.

Licensed Esthetician

Zenders Salon & Spa
03.2011 - 07.2013
    • Fostered friendly, warm, and exceptional customer experience.
    • Advised clients on proper home-care regimens.
    • Assessed condition of clients' skin in order to make recommendations to improve skin quality.
    • Analyzed skin condition and made appropriate product recommendations.
    • Sterilized equipment for patient treatments.
    • Provided clients with knowledge of all cosmetic services being provided.
    • Recommended retail products for at-home use.
    • Informed guests of appropriate products available to increase retail sales.
    • Performed consultations for patients before scheduling treatments.
    • Discussed procedures and treatment options with clients.
    • Welcomed clients arriving for appointments.
    • Stocked treatment rooms with proper supplies.
    • Educated patients on treatment options.
    • Developed individualized, therapeutic skin care programs.
    • Developed customized facial treatments for individual clients to address specific skin care needs.
    • Performed waxing, body wrap application, and gentle exfoliation to improve overall skin condition.
    • Flexibly worked evenings and weekends to maintain proper spa coverage.
    • Created repeat business by developing long-term relationships with regular customers.
    • Gained knowledge of facial massage techniques and skin care product ingredients.
    • Educated guests on current promotions, events and services within store or salon.
    • Explained benefits of skin care products to clients.
    • Cleansed, exfoliated and moisturized customer skin.

Kitchen Manager/Server

Applebees
Fort Dodge, IA
04.2004 - 05.2010
  • Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
  • Inspected stock to identify shortages, replenish supply and maintain consistent inventory.
  • Checked and tested foods to verify quality and temperature.
  • Implemented and maintained food safety and sanitation standards to establish safe handling and preparation of food.
  • Scheduled and received food and beverage deliveries, adhering to food cost and budget.
  • Delegated food preparation duties down to cooks and followed up with cooks to verify proper preparation and production of meals.
  • Developed kitchen staff through training, disciplinary action, and performance reviews.
  • Developed and implemented kitchen policies and procedures to establish clear guidelines for kitchen operations and comply with regulations.
  • Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
  • Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and reduce waste.
  • Calculated prices of ingredients to monitor food costs and control expenses.
  • Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
  • Managed staff schedules and maintained adequate coverage for all shifts.
  • Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
  • Maintained effective supply levels by monitoring and reordering food stock and dry goods.
  • Implemented effective inventory control systems to reduce food spoilage and waste.
  • Inspected equipment and machinery for proper working condition and directed staff to clean and repair as needed.
  • Maximized quality assurance by completing frequent line checks.
  • Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
  • Reduced health risks and safety hazards by preparing beverage products consistently while creating cleaning schedules, restocking items and sanitizing equipment to adhere to health department standards.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
  • Learned and followed local alcohol laws to keep restaurant compliant with regulations while serving spirits.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
  • Processed orders and sent to kitchen employees for preparation.
  • Increased sales significantly by upselling higher-end products to customers.
  • Checked guests' identification before serving alcoholic beverages.
  • Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.

Education

Associate of Arts - Esthetics

La' James International College
Fort Dodge, IA
12.2010

High School Diploma -

Schaller-Crestland
Early
05.1999

Skills

    • Business Owner
    • Advanced Facials Specialist
    • Excellent at Multitasking
    • Customer Service
    • Waxing
    • Guest Services Expertise
      • Chemical Facial Peels
      • Airbrush Makeup Artistry
      • Retail Sales
      • HydraFacials
      • Client Needs Assessment
      • Superior Attention to Detail

Timeline

Licensed Esthetician

Beaudee By Brandee
04.2023 - Current

Licensed Esthetician

Serenity Couture
08.2013 - 02.2023

Licensed Esthetician

Zenders Salon & Spa
03.2011 - 07.2013

Kitchen Manager/Server

Applebees
04.2004 - 05.2010

Associate of Arts - Esthetics

La' James International College

High School Diploma -

Schaller-Crestland

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Brandee Wheeler