Branden Barber
Sarasota,FL
Summary
Professional with strong background in hospitality management, ready to drive operational excellence and elevate guest satisfaction. Adept at team collaboration, leading staff to meet and exceed goals, and adapting to changing needs. Highley motivated to succeed and eager to contribute meaningfully to a team, applying experience, drive, and commitment to excellence.
Overview
11
11
years of professional experience
Work History
Restaurant Manager
Pier 22
03.2020 - Current
- Managed daily front of house operations in a high-volume, full-service restaurant serving 500+ guests per day.
- Carefully interviewed, selected, trained, and supervised staff.
- Handles scheduling, labor and cost control, and compliance with health and safety standards.
- Managed inventory, vendor relationships, and ordering to control costs.
- Implemented service standards and leadership development practices that improved team morale and efficiency.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
Food and Beverage Server
Pier 22
05.2018 - 03.2020
- Provided courteous, friendly service while multitasking in fast-paced environment.
- Managed high-volume order requests during peak hours while maintaining accurate order fulfillment and prompt service.
- Adhered to health and safety standards while handling food and beverages.
- Anticipated customer needs and responded accordingly to increase customer satisfaction.
Maitre D'
Pier 22
08.2017 - 04.2018
- Greeted guests, escorted to dining tables and provided menu and information about restaurant to encourage seamless flow of service.
- Trained, coached and evaluated subordinates to raise performance to company standard.
- Served as leader of FOH team by assigning duties, work stations and responsibilities.
Retail Sales Supervisor
Adidas Factory Outlet
09.2014 - 04.2016
- Enhanced customer satisfaction by providing exceptional service and addressing concerns promptly.
- Counted cash register drawers at beginning and end of each shift to prepare bank deposits.
- Opened and closed store independently and prepared nightly bank drop for manager.
- Managed inventory levels effectively, ensuring optimal product availability while minimizing overstock issues.
- Consistently met or exceeded monthly sales targets through proactive leadership and regular performance evaluations.
Education
Business Management
Florida Gulf Coast University
Fort Myers, FL01-2020
GED -
Lakewood Ranch Highschool
Bradenton, FL01-2015
Skills
- Team management
- Customer engagement
- Performance improvement
- Business operations expertise
- Conflict resolution techniques
- Client engagement
- Relationship building
- Sales growth initiatives
- Customer service
Timeline
Restaurant Manager
Pier 22
03.2020 - Current
Food and Beverage Server
Pier 22
05.2018 - 03.2020
Maitre D'
Pier 22
08.2017 - 04.2018
Retail Sales Supervisor
Adidas Factory Outlet
09.2014 - 04.2016
Business Management
Florida Gulf Coast University
GED -
Lakewood Ranch Highschool
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