Summary
Overview
Work History
Education
Skills
Timeline
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Branden Castro

Tinley Park,IL

Summary

Highly motivated and experienced professional with a strong background in leadership and team management, seeking to leverage my skills in high-paced, accuracy-driven environments. Adept at maintaining operational efficiency and ensuring high-quality standards, I aim to contribute to the success of dynamic organizations across various industries. Currently enrolled in a Google IT Support course to earn a certification and bring my strong leadership and team management to the technological field.

Overview

9
9
years of professional experience

Work History

Server

Miller's Ale House
08.2023 - Current
  • Provide exceptional customer service and ensure guest satisfaction through prompt and courteous assistance
  • Take and accurately input food and beverage orders, upsell menu items, and handle payments efficiently
  • Collaborate with kitchen staff to ensure timely and accurate delivery of orders
  • Maintain a clean and organized work area and assist with opening and closing duties as required
  • Utilized upselling techniques to enhance customer experience and increase sales revenue
  • Operated the POS system efficiently to process transactions accurately and quickly.

Bar Manager

Miller's Ale House
01.2022 - 03.2023
  • Oversaw all aspects of bar operations, including inventory management, ordering supplies, and maintaining par levels
  • Developed and implemented effective marketing strategies to promote special events and increase sales
  • Recruited, trained, and supervised bar staff, ensuring adherence to company policies and standards
  • Managed budgets and controlled costs to maximize profitability while delivering high-quality service.

Kitchen Manager

Miller's Ale House
01.2021 - 01.2022
  • Led a team of kitchen staff in executing food preparation and production according to established recipes and quality standards
  • Managed inventory, including ordering supplies, conducting regular stock counts, and minimizing waste
  • Implemented and enforced food safety and sanitation procedures to ensure compliance with health regulations
  • Collaborated with the front-of-house team to optimize workflow and minimize wait times for guests.

Back of House Supervisor

Miller's Ale House
01.2020 - 01.2021
  • Assisted the Kitchen Manager in overseeing kitchen operations and ensuring high standards of food quality and presentation
  • Supervised and coordinated the activities of line cooks, ensuring adherence to recipes and safety standards
  • Conducted training sessions for new kitchen staff and provided ongoing support and feedback
  • Monitored inventory levels and assisted with ordering supplies and ingredients.

Line Cook

Miller's Ale House
01.2018 - 01.2020
  • Contributed to the efficient operation of the kitchen by preparing food items to order and maintaining a high standard of quality
  • Collaborated with team members to coordinate timing and ensure smooth execution of orders during peak hours
  • Assisted with inventory control, portioning, and labeling of ingredients to support kitchen operations
  • Upheld food safety standards and followed proper sanitation procedures to maintain a clean and safe work environment.

Line Cook

Buffalo Wild Wings
01.2015 - 01.2018
  • Prepared and cooked food items according to recipes and customer preferences, ensuring quality and consistency
  • Operated kitchen equipment safely and efficiently, adhering to proper techniques and procedures
  • Maintained a clean and sanitary work environment, including proper storage and rotation of ingredients
  • Assisted with inventory management and stock rotation to minimize waste and ensure freshness.

Education

Some College (No Degree) - Computer Science

Lewis University
Romeoville, IL

Skills

  • Proficient in Microsoft Office
  • Manager ServSafe Certified
  • Culinary expertise in food preparation, cooking techniques, and menu development
  • Strong leadership and team management abilities
  • Excellent communication and interpersonal skills
  • Proficient in inventory management and cost control
  • Knowledge of food safety regulations and sanitation practices
  • Ability to thrive in fast-paced environments and handle high-pressure situations

Timeline

Server

Miller's Ale House
08.2023 - Current

Bar Manager

Miller's Ale House
01.2022 - 03.2023

Kitchen Manager

Miller's Ale House
01.2021 - 01.2022

Back of House Supervisor

Miller's Ale House
01.2020 - 01.2021

Line Cook

Miller's Ale House
01.2018 - 01.2020

Line Cook

Buffalo Wild Wings
01.2015 - 01.2018

Some College (No Degree) - Computer Science

Lewis University

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Branden Castro