Branden Cox
Miami Gardens,FL
Summary
Hello, I have 14+ Years of experience within the HVAC Industry. 5 Years experienced with Property Maintenance Management task. Versed in Machinery, Electronics and Basic principles of Essential job Functions. Solid background in Troubleshooting Diagnosing and Resolving Performance Problems. Solid Background within Customer Service, and Advise customers on preventive maintenance and Configurations with Potential to impact product performance upgrades. Outstanding Customer service skills. Able to understanding and accommodate all customer needs delivering excellent customer service care. Diligent Mobile Engineer with solid background in mobile application development and project execution. Successfully contributed to delivery of numerous high-quality mobile solutions, enhancing user experience and functionality.
Overview
15
15
years of professional experience
Work History
Mobile Engineer
Cushman & Wakefield
Miami, FL
01.2024 - Current
- Developed mobile applications to enhance property management processes and client engagement.
- Collaborated with cross-functional teams to implement innovative solutions for user experience improvements.
- Led design and architecture of mobile systems, ensuring alignment with organizational goals and technology standards.
- Streamlined application performance through regular code reviews and optimization initiatives.
- Maintaining and repairing HVAC, plumbing, electrical, and building mechanical systems to ensure maximum efficiency of building systems.
- Role requires expertise in various types of heating and air conditioning plants and associated equipment.
- Perform assigned facility inspections and due diligence efforts, reporting on as-found conditions impacting satisfactory client occupancy and operations.
- Ensure the management team is informed of current building operations by compiling and submitting monthly reports.
- Study and become familiar with the various items of equipment for assigned client locations, and the methods required to use them properly to ensure required ongoing daily client activities. To include building automation systems, fire/life safety systems, and any other building-related equipment as needed.
- Recognize danger and safety hazards and propose methods to eliminate them or use the correct PPE in performing the task needed.
- Complete all required C&W Safety Training as scheduled annually
HVAC Commercial/Apartment Maintenance Technician
Interior Solutions
Fort Lauderdale
04.2023 - 12.2023
- Installing and repairing wires, install outlet plugs, and switches, Assemble appliances, install ceiling fans, install sinks appliances, install new door locks, replace and repair water valves, Sweeping, mopping and vacuuming floors in areas.
- Install, Repair, Troubleshooting and performing maintenance on HVAC systems, mechanical repairing parts on all HVAC systems, performing coil cleans, installing new parts motors and components, great customer service.
- Managed inventory of supplies and tools, ensuring availability for timely repairs.
- Developed standard operating procedures for maintenance tasks, improving consistency in service delivery.
HVAC Field Service Sales Technician
Southern Coast Services
Boca, FL
04.2022 - 04.2023
- Delivered outstanding customer service on field visits to meet corporate guidelines.
- Operated hand tools and power equipment according to corporate safety procedures.
- Communicated with vendors, upper management and peers. Mentored and trained new employees on processes, flow and safety procedures.
- Trained customers on equipment after installation.
- Performed annual and preventive system service maintenance.
- Diagnosed and repaired mechanical issues according to industry standards.
- Inspected drives, motors and belts to complete comprehensive maintenance.
- Handled telephone support calls to determine issues and provide solutions.
- Disassembled and reassembled hydraulic, pneumatic and mechanical equipment for inspection.
- Wrote detailed service reports describing work completed, issues and recommendations.
- Documented repair methods and maintenance processes to improve support analysis.
- Performed on-site installation, routine maintenance and minor repairs to systems.
- Explained and demonstrated equipment operations to customer.
- Calibrated instruments, controls and equipment to test function and evaluate performance.
- Reviewed blueprints and manuals to repair and restore optimal performance.
- Streamlined sales processes for increased efficiency, resulting in higher close rates.
HVAC Lead Technician/Field Supervisor
ProCooling
Miami
01.2011 - 01.2022
- Developed successful resolutions for issues that arose during field operations.
- Completed projects milestones on time by keeping team members on task and operating with efficiency.
- Monitored timelines, set up order of operations and managed field schedules.
- Maintained positive vendor relationships and open lines of communication to enable resource availability.
- Troubleshot with fault isolation techniques and utilized remote test systems to isolate and resolve ongoing issues.
- Resolved customer issues and built strong, productive relationships with project stakeholders.
- Implemented proactive adjustments to work by evaluating current performance and progress with critical eye.
- Kept internal and vendor operations in full environmental, health, safety and regulatory compliance.
- Helped engineering team members complete designs and updated production facilities to meet changing demands.
Maintenance Technician
Castle Group Management
Miami
01.2017 - 03.2019
- Conducted routine inspections to identify maintenance needs and ensure safety compliance.
- Performed preventive maintenance on HVAC systems, plumbing, and electrical equipment.
- Diagnosed and repaired mechanical issues, significantly reducing downtime for facility operations.
- Collaborated with team members to streamline maintenance processes and improve response times.
- Completed daily, weekly, and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.
- Successfully completed complex repair tasks within tight deadlines, minimizing disruptions to daily operations.
Education
High School Diploma - EPA Universal Certified
Sheridan Technical College Sheridan
Miami, FL03-2023
Diploma - undefined
Hialeah High School
Hialeah09-2011
Skills
- Computer Skills Expert
- Time Management Expert
- Decision Making Expert
- Customer Service Expert
- Ability to Multitask Expert
- Fast Learner Expert
- Ability to Work in a Team Expert
- Leadership Expert
- Creativity Expert
- Diagnosis and Treatment Expert
- Strong Communication Skills Expert
- Hand Tools Expert
- Power Tools Expert
- Electrical Troubleshooting Expert
Timeline
Mobile Engineer
Cushman & Wakefield
01.2024 - Current
HVAC Commercial/Apartment Maintenance Technician
Interior Solutions
04.2023 - 12.2023
HVAC Field Service Sales Technician
Southern Coast Services
04.2022 - 04.2023
Maintenance Technician
Castle Group Management
01.2017 - 03.2019
HVAC Lead Technician/Field Supervisor
ProCooling
01.2011 - 01.2022
Diploma - undefined
Hialeah High School
High School Diploma - EPA Universal Certified
Sheridan Technical College Sheridan