Branden Johnston
South Bend,IN
Summary
Knowledgeable Meat Department Manager successful at driving customer satisfaction and building loyalty. Highly effective at keeping shelves neat and stocked with top meats. Prepared to bring 8 years of experience to fast-paced position.
Successful at improving department processes, controlling loss and driving sales growth through effective merchandising and employee coaching. Proficient in recordkeeping, equipment management and inventory oversight. Ready to take on new opportunities in Meat Department Manager position with busy grocery chain. Proven leader with experience in retail environments focused on sales and customer service. Highly knowledgeable about different types of meats and cuts, as well as processing variations such as organic and grass-fed beef. Seeking Meat Department Manager position with Meijer.
Detailed Client Service Associate known for having great organizational skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Meat Department Manager
Meijer
Mishawaka
04.2022 - 03.2024
- Managed daily operations of the Meat Department, including staffing and scheduling.
- Organized team activities to build camaraderie and foster pleasant workplace culture.
- Assigned work and monitored performance of project personnel.
- Planned and led team meetings to review business results and communicate new and ongoing priorities.
- Proposed or approved modifications to project plans.
- Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.
- Evaluated individual and team business performance and identified opportunities for improvement.
- Mediated conflicts between employees and facilitated effective resolutions to disputes.
- Interviewed prospective employees and provided input to HR on hiring decisions.
- Reviewed completed work to verify consistency, quality and conformance.
- Produced thorough, accurate and timely reports of project activities.
- Resolved customer inquiries and complaints requiring management-level escalation.
- Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Recruited and trained new employees to meet job requirements.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Delegated work to staff, setting priorities and goals.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Guided and supported 9 staff members to consistently achieve team and personal goals.
- Used empathy and persuasive negotiation skills to deliver positive customer experience.
- Determined effective department schedules and delegated work to employees based upon strength and experience.
- Established loyalty, executing flawless customer engagement to drive client retention.
- Packed display case with meat and poultry products, checking price tags for accuracy.
- Advised customers on alternative cuts, cooking methods, storage requirements and nutritional aspects of meat.
- Coached team members on equipment safety, food handling and merchandising techniques.
- Performed waste minimization, saleable yield and predictive costing methods for meat department.
- Monitored inventory usage, placed supply orders and oversaw stocking of new goods.
- Priced items correctly and created all related signs and tags to notify customers of sales and special promotions.
- Adhered strictly to all food safety regulations set forth by local authorities.
- Worked closely with other departments within the store to ensure smooth operation.
- Coached employees on proper handling procedures for raw meats.
- Evaluated existing processes within the department and implemented changes where necessary.
- Assisted in merchandising displays by rotating product regularly according to planograms.
- Conducted regular meetings with staff to discuss goals, objectives, and progress towards meeting those goals.
- Supervised staff performance to ensure quality products were delivered consistently to customers.
- Provided training for new employees on proper meat cutting techniques, equipment usage, and safety protocols.
- Monitored customer service levels and responded promptly to customer inquiries or complaints.
- Ordered, received, and stocked merchandise in a timely manner.
- Maintained accurate inventory records and monitored stock levels.
- Developed strategies to increase sales and profitability of the department.
Meat Cutter
Meijer
Mishawaka, IN
04.2016 - 03.2022
- Restocked butcher paper rolls onto spindles located around the work area.
- Prepared special orders from customers that required specific cuts or trimming techniques.
- Checked expiration dates on packages of meat prior to stocking them on shelves or counters.
- Received and inspected incoming shipments of fresh and frozen meats to ensure product quality.
- Cut, trimmed, boned and ground beef, pork, veal, lamb and poultry for sale in the retail market.
- Operated a variety of meat cutting machines such as saws, slicers, grinders and tenderizers.
- Weighed meats for sale at the service counter or pre-packaged for sale in the retail market.
- Operated wrapping machines to package meats for sale in the store or for customers' orders.
- Stocked display cases with freshly cut meats according to merchandising standards.
- Rotated stock on shelves so that older items were used first while maintaining freshness of product.
- Cleaned work areas including counters, floors, walls and equipment using safe sanitizing solutions.
- Followed all safety procedures when handling sharp knives and other cutting tools.
- Adhered to food safety regulations regarding storage temperatures and sanitation protocols.
- Assisted customers with selecting cuts of meat based on their individual needs.
- Performed basic maintenance tasks on meat cutting equipment such as cleaning blades.
- Assisted other departments within the store when needed during peak business times.
- Provided assistance in training new employees in proper use of meat cutting tools.
- Maintained fully stocked retail shelves while rotating perishable products to prevent expiration and waste.
- Disposed of expired meats in accordance with food safety regulations.
- Closely monitored display and refrigerator temperatures to ensure safety and quality of products.
- Complied with federal, state and local sanitation regulations and department procedures.
- Trained employees on safety and protective clothing guidelines to minimize injuries.
- Followed emergency procedures in event of workplace accidents.
- Used sizing guidelines to cut meat products and arrange pieces in trays.
- Supplied and trained personnel on matters of cleanliness, client interactions and various types of meat cuts.
- Identified perishable inventory nearing expiration date and marked down prices to minimize waste.
- Implemented suggestive selling techniques for less desirable cuts to maximize profits and clear inventory.
- Enforced approved safety codes and cultivated orderly and systematic environment.
- Cleaned meat preparation counters and butcher knives to avoid cross contamination.
- Cut, wrapped, weighed and labeled orders for customers.
- Answered customer questions about specific products and cut meats to specifications.
- Sharpened knives on daily basis for optimal use and longevity.
- Trained new employees on cleanliness, client engagement strategies and various types of meat cuts.
- Filled daily specialized requests and completed wholesale orders.
Board Director
Dragon Force Gaming LLC
Lufkin, TX
06.2020 - 04.2021
- Developed board policies and procedures to ensure compliance with legal and regulatory requirements.
- Organized meetings of the Board of Directors, prepared agendas, recorded minutes, and followed up on action items.
- Reviewed financial statements and other reports to assess organizational performance.
- Analyzed data related to strategic planning initiatives and made recommendations for improvement.
- Assisted in developing long-term plans for the organization's growth and profitability.
- Conducted regular reviews of board operations and proposed changes as needed.
- Advocated for the organization's mission, vision, values, and goals among stakeholders.
- Evaluated existing programs to identify opportunities for improvement or cost savings measures.
- Facilitated discussions among board members regarding new initiatives or projects.
- Promoted collaboration between internal departments by leading cross-functional teams.
- Addressed any conflicts that arose between board members during meetings or other events.
- Provided feedback on strategic decisions when requested by the CEO or other senior leaders.
- Actively sought out potential partnerships or alliances that could benefit the organization.
Manger in Trainning
McDonald's
Mishawaka, IN
01.2016 - 08.2016
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Coached, mentored and trained team members in order to improve their job performance.
- Provided leadership during times of organizational change or crisis situations.
- Ensured compliance with all applicable laws, regulations, industry standards.
- Monitored staff performance and addressed issues.
- Trained employees on additional job positions to maintain coverage of roles.
- Exercised good judgment and decision-making in escalating concerns and resolving issues.
- Conducted quality, timely performance feedback and performance appraisals.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
Deli Clerk
Walmart
Mishawaka, IN
03.2014 - 09.2015
- Greeted customers in a friendly and professional manner.
- Maintained cleanliness of the deli area and equipment.
- Prepared all food orders according to customer specifications.
- Stocked shelves with fresh items daily.
- Rotated product on shelves to ensure freshness.
- Adhered to health and safety standards while preparing food.
- Assisted customers with selecting products from the deli case or menu board.
- Weighed, wrapped, and labeled meats, cheeses, salads, sandwiches. for customers' orders.
- Provided accurate pricing information when requested by customers.
- Performed opening and closing duties such as restocking supplies and cleaning work areas at the end of shift.
- Followed company recipes for preparing foods such as soups, salads, sandwiches.
- Ensured compliance with all local health department regulations regarding food preparation and storage procedures.
- Worked collaboratively with other staff members to ensure efficient operation of the store operations during peak hours of business activity.
- Inspected labels on deli products to verify accuracy of pricing.
- Offered samples to promote and upsell specials.
- Checked signage and pricing to verify accurate displays on counters and in cases.
- Scrubbed and polished counters to remove debris and food.
- Chopped ingredients and prepped food items ahead of lunchtime and dinner rush periods.
- Welcomed and thanked guests to demonstrate appreciation for patronage.
- Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
Education
High School Diploma -
Mishawaka High School
Mishawaka, IN05-2015
Skills
- Meat Cuts
- Performance Assessments
- Employee Development
- Process Improvements
- Quality Assurance
- Workflow Optimization
- Order Fulfillment
- Staff Leadership
- Food Handling Procedures
- Meat Processing Equipment
- Sanitation And Food Safety
- Meat Preparation
- Meat Weighing And Labeling
- Meat Wrapping
- Staff Training
- Quality Control
- Safe Food Handling
- Food Handling Policies
- Meat Inspection
- Inventory Ordering
- Supply Ordering
- Meat Deboning
- Inventory Rotation
- Health Code Compliance
- Cleaning & Sanitation
- Knife Sharpening
- Loss Prevention Policies
- Cutting Familiarity
- Safety Awareness
- Slicer Operation
- Schedule Management
Certification
- Servsafe certificated
- Meijer Certificated Meat cutter
- Was meijer Hilo certificated
Affiliations
- Former Esports team : player ,owner and coach
- Use to do multiple charity drives a year.
Accomplishments
- Was Mock trail team captain in Highschool
References
References available upon request.
Timeline
Meat Department Manager
Meijer
04.2022 - 03.2024
Board Director
Dragon Force Gaming LLC
06.2020 - 04.2021
Meat Cutter
Meijer
04.2016 - 03.2022
Manger in Trainning
McDonald's
01.2016 - 08.2016
Deli Clerk
Walmart
03.2014 - 09.2015
High School Diploma -
Mishawaka High School
- Servsafe certificated
- Meijer Certificated Meat cutter
- Was meijer Hilo certificated
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