Summary
Overview
Work History
Education
Skills
Certification
Languages
Work Availability
Work Preference
Timeline
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Branden McLoughlin

Brentwood

Summary

Results-driven supervisor with focus on backroom efficiency and inventory accuracy. Adept at coordinating team efforts to maintain organized stockrooms and seamless inventory processes. Known for reliability and adaptability, contributing to cohesive and productive work environment. Proficient in team management and operational oversight.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Logistics Supervisor

Harbor Freight Tools USA
09.2022 - Current
  • Optimized storage solutions within the warehouse to maximize space utilization while maintaining organization standards.
  • Coordinated daily logistics activities for timely order fulfillment and customer satisfaction.
  • Trained, scheduled and evaluated employees.
  • Directed team members during peak periods using effective communication strategies to ensure smooth operations under high pressure situations.
  • Resolved any issues arising from shipment discrepancies or damaged items promptly, minimizing impact on overall operations.
  • Increased productivity with effective staff scheduling and task delegation, ensuring optimal use of resources.
  • Collaborated with other supervisors to maintain smooth inter-departmental communication and operations.
  • Evaluated employee performance regularly against established benchmarks for growth opportunities and areas requiring improvement.
  • Implemented safety protocols to minimize workplace accidents, ensuring a secure work environment for all employees.
  • Enhanced employee performance through targeted training programs and regular feedback sessions.
  • Maintained compliance with industry regulations by staying informed on changes and updating company policies accordingly.
  • Improved inventory accuracy through regular cycle counts and audits.
  • Inspected work areas to keep free of hazards and maintain proper function of safety equipment.
  • Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
  • Assigned tasks to team members to complete within designated time frames.
  • Trained new team members on proper and safe use of tools and equipment.
  • Evaluated team performance and provided feedback on areas requiring improvement.
  • Resolved conflicts between team members and addressed complaints or grievances.

RECEIVING SUPERVISOR

Christmas Tree Shop And That
02.2022 - 09.2022
  • Ensured safe working environment by enforcing safety protocols, leading toolbox talks, and providing necessary personal protective equipment.
  • Directed and coordinated roles and responsibilities of receiving floor staff with efficiency and intelligence.
  • Facilitated seamless communication between management and team members by conducting regular meetings, addressing concerns and providing updates on department initiatives.
  • Increased accuracy in shipments received, verifying quantities against purchase orders and invoices.
  • Provided training to new team members, ensuring quick integration into daily operations and adherence to company policies.
  • Oversaw returns processing, ensuring accurate documentation and timely return of damaged or incorrect items to suppliers.
  • Maintained organization of the receiving area, creating clear pathways for efficient material handling and storage.
  • Prepared incident reports and gathered data when accidents occurred on receiving floor.
  • Conducted employee training and onboarding processes with strategic goals in mind.
  • Managed scheduling of staff shifts to ensure adequate coverage during peak hours without compromising employee work-life balance.
  • Optimized space utilization in the warehouse by reorganizing storage layouts based on product turnover rates.
  • Enhanced team productivity with effective delegation of tasks and consistent follow-up on progress.
  • Established cross-functional collaboration with other departments, improving overall warehouse workflow efficiencies.
  • Conducted counts and audits of inventories to identify and resolve discrepancies in records.
  • Used pallet jacks and dollies to load and unloaded goods from trucks and containers.
  • Operated equipment such as forklifts and balers to move outgoing shipments to loading area.
  • Completed basic mathematical calculations to check weights and dimensions of shipments.
  • Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
  • Inspected work areas to keep free of hazards and maintain proper function of safety equipment.
  • Assigned tasks to team members to complete within designated time frames.
  • Developed and implemented strategies to improve team productivity and efficiency.
  • Trained new team members on proper and safe use of tools and equipment.
  • Enforced team adherence to safety regulations and protocols.
  • Determined staffing needs, developing schedules to staff all shifts.
  • Met or exceeded production goals and objectives by following strict procedures.
  • Resolved conflicts between team members and addressed complaints or grievances.
  • Monitored progress of tasks to provide feedback for improvement.
  • Scheduled shifts and shift changes to accommodate workload and customer needs.

Backroom Associate

Christmas Tree Shop And That
12.2020 - 02.2022
  • Received incoming merchandise and stored in correct stock locations.
  • Maintained orderly stockroom for ease of retrieval.
  • Assisted with merchandise stocking and replenishment in backroom and on sales floor.
  • Managed disposal of damaged or expired merchandise as per company guidelines, reducing overall waste levels within the facility.
  • Enhanced inventory management by efficiently organizing and maintaining backroom storage areas.
  • Contributed to a positive team environment by collaborating with coworkers on various tasks and projects in the backroom area.
  • Assisted in achieving sales targets with efficient restocking of high-demand products on the sales floor.
  • Assisted in training new backroom associates on standard operating procedures, promoting a consistent level of quality and efficiency throughout the team.
  • Assisted customers with transporting large merchandise to waiting vehicles.
  • Supported loss prevention efforts by adhering to strict security protocols during all backroom operations.
  • Prepared products for promotional displays or special events following visual merchandising guidelines provided by store management.
  • Utilized forklifts and pallet jacks to safely transport materials and merchandise through warehouse.
  • Verified safe and secure storage of merchandise and supplies.
  • Developed and maintained successful working relationships with colleagues.
  • Unloaded incoming shipments, verified accuracy of orders, and restocked items in backroom.
  • Adhered to safety regulations and practiced safe work habits.
  • Increased productivity by implementing effective organization systems in the backroom, allowing for easier retrieval of products.
  • Maintained a clean and safe work environment, complying with all company policies, procedures, and safety regulations.
  • Provided backup support to sales floor staff when necessary, offering a seamless shopping experience for customers.
  • Moved merchandise using forklifts, pallet jacks and hand trucks.
  • Greeted store customers and discussed needs.
  • Stocked shelves to match planogram images and instructions.
  • Operated equipment such as pallet jacks and hand trucks to move heavy boxes.
  • Maintained tidy and clean work areas to promote optimal productivity and safety standards.
  • Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
  • Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
  • Collaborated with stock manager to effectively cut down on defective items in storage and in shipments.
  • Kept warehouse areas free of debris and safe for employees with proper storage and maintenance of machinery, tools and supplies.
  • Used appropriately sized boxes to pack products with care, minimizing shifting and damage during transport.
  • Stocked designated items on shelves, end caps and displays.
  • Safely and securely loaded items to prevent damage during transport.
  • Labeled products, rotated stock and fronted merchandise for appealing display.
  • Moved cardboard, plastic ties, and other debris from unboxing to trash.
  • Transported merchandise to sales floor and replenished out-of-stock and low-stock items.
  • Greeted customers and directed to requested products.
  • Noted unsafe components inside packages and discussed concerns with supervisors.

Receiver

Christmas Tree Shop And That
10.2019 - 02.2020
  • Maintained a clean and organized receiving area, enhancing workflow and productivity.
  • Kept work areas clean, safe, and organized.
  • Loaded and unloaded boxes and pallets using safe operating procedures and correct equipment.
  • Unloaded pallets and deliveries and organized products in warehouse.
  • Managed inventory levels effectively through accurate data entry and record-keeping practices.
  • Reduced errors in received shipments by conducting thorough inspections and ensuring accurate documentation.
  • Trained new employees on receiving procedures, improving overall team performance.
  • Restocked products and rotated items according to standard procedures.
  • Placed, tagged, and secured merchandise in diverse designated areas.
  • Enhanced warehouse organization by categorizing items according to size, weight, or type for efficient storage and retrieval processes.
  • Ensured timely processing of incoming shipments to minimize stock shortages and improve customer satisfaction.
  • Used pallet jacks and dollies to load and unloaded goods from trucks and containers.
  • Conducted counts and audits of inventories to identify and resolve discrepancies in records.
  • Processed invoices and order forms for goods received and shipped for proof of transactions.
  • Operated equipment such as forklifts and balers to move outgoing shipments to loading area.
  • Monitored scheduled shipment dates to achieve timely delivery, expediting as necessary, and communicating variances to customers.
  • Verified orders by comparing names and quantity of items packaged with shipping documents.
  • Utilized forklift or pallet truck to load, unload, transport and store goods.
  • Rejected damaged items, recorded shortages and corresponded with shippers to rectify issues.
  • Inspected incoming and outgoing shipments to identify discrepancies with records.
  • Moved shipment materials to and from designated areas using lift and hand trucks.
  • Worked effectively with shippers to resolve shipment issues, damaged materials and shortages.
  • Conducted research to address shipping errors and packaging mistakes.

Sales Associate

Christmas Tree Shop And That
06.2019 - 10.2019
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Solved customer challenges by offering relevant products and services.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.
  • Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
  • Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
  • Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
  • Assisted in inventory management tasks, such as stock replenishment and cycle counts, to ensure product availability.
  • Provided training to new staff on sales techniques and store procedures, ensuring consistent customer service experience.
  • Resolved customer complaints with patience and understanding, restoring customer confidence.
  • Managed efficient cash register operations.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Prioritized helping customers over completing other routine tasks in store.
  • Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
  • Performed cash, card, and check transactions to complete customer purchases.

Education

HIGH SCHOOL DIPLOMA -

Riverhead High School
Riverhead, NY
06.2016

Skills

  • Customer Satisfaction
  • Corrective Actions
  • Equipment Efficiency
  • Production Coordination
  • Material handling
  • Training employees
  • Safety standards
  • Work delegation
  • Warehouse safety
  • Computer skills
  • Attention to detail
  • Customer relations

Certification

  • Forklift Certification

Languages

English

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference

Work Type

Full Time

Work Location

On-Site

Important To Me

Career advancementWork-life balanceHealthcare benefitsPaid time off

Timeline

Logistics Supervisor

Harbor Freight Tools USA
09.2022 - Current

RECEIVING SUPERVISOR

Christmas Tree Shop And That
02.2022 - 09.2022

Backroom Associate

Christmas Tree Shop And That
12.2020 - 02.2022

Receiver

Christmas Tree Shop And That
10.2019 - 02.2020

Sales Associate

Christmas Tree Shop And That
06.2019 - 10.2019

HIGH SCHOOL DIPLOMA -

Riverhead High School

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Branden McLoughlin