Work History
Education
Skills
Timeline
Generic

Branden Miller

Fall River,MA

Work History

Sales Associate

Alden Mazda
Fairhaven, MA
  • Assisted customers in selecting vehicles that meet their needs.
  • Educated customers about vehicle features and financing options available.
  • Conducted follow-up communications to enhance customer satisfaction and loyalty.
  • Processed customer paperwork and managed transactions accurately and efficiently.
  • Attended training sessions to stay updated on automotive product knowledge.
  • Provided exceptional service to create a welcoming atmosphere for clients.
  • Greeted customers and provided exceptional customer service.

Customer Service Representative

Fb insure
Middleboro, MA
  • Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Answered inbound calls, chats and emails to facilitate customer service.
  • Developed strong customer relationships to encourage repeat business.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.

Salesperson

Stateline Chrysler Jeep Dodge Ram
Fall River, MA
  • Followed up with customers to build long-term relationships and successful referrals.
  • Analyzed customer needs to make suitable product recommendations and demonstrations.
  • Delivered reports to enhance sales information and management.
  • Adhered to standards of quality and service and industry regulations.
  • Greeted customers at arrival to build positive relationships and discuss vehicles.
  • Showcased vehicle features and took customers on test drives in local area.

Manger

ALMEIDA’S lawn and maintenance
Fall River, MA
  • Viewed and checked job equipment to determine maintenance requirements.
  • Obtained specifications and directed work for construction crews.
  • Communicated with employees to demonstrate high standards and mitigate issues.
  • Supervised projects to uphold schedule requirements and quality demands.
  • Recruited and hired qualified candidates to fill open positions.
  • Assigned tasks to associates to fit skill levels and maximize team performance.
  • Greeted and encouraged feedback from customers to implement in-store operational changes.
  • Conducted inventory counts by assessing current state of inventory integrity against target accuracy levels and tracking variances.
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
  • Educated customers on special pricing opportunities and company offerings.
  • Assisted customers in making payments on accounts and setting up payment plans.
  • Consulted with customers to determine best methods to resolve service and billing issues.
  • Delegated work to staff, setting priorities and goals.
  • Remained calm and professional in stressful circumstances and when dealing with unhappy customers, effectively diffusing situations.
  • Demonstrated excellent communication skills in resolving product and consumer complaints.

Door Assembler

Hornermillwork
Swansea, Massachusetts
  • Operated power tools and equipment safely and efficiently on job sites.
  • Collaborated with team members to ensure timely project completion.
  • Maintained a clean and organized work environment to promote safety.
  • Inspected materials for quality and conformance to project specifications.
  • Collaborated with team members to streamline assembly processes and workflows.
  • Packaged completed doors for shipment, ensuring proper handling techniques.
  • Assisted in training new employees on assembly techniques and safety protocols.

Education

High School Diploma -

B M C Durfee High School
Fall River, MA
06.2019

Skills

  • Dispute mediation
  • Inventory control procedures
  • brand promotions
  • Relationship selling
  • Listening skills
  • Customer- and service-oriented
  • Outgoing personality
  • B2B sales and customer service
  • Sales expertise
  • Product Sales
  • Energetic self-starter
  • Reliable and punctual

Timeline

Customer Service Representative

Fb insure

Salesperson

Stateline Chrysler Jeep Dodge Ram

High School Diploma -

B M C Durfee High School

Sales Associate

Alden Mazda

Manger

ALMEIDA’S lawn and maintenance

Door Assembler

Hornermillwork
Branden Miller