Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Branden Palmer

Maricopa,AZ

Summary

Seasoned sales representative with extensive experience in B2C environments. Utilizes exceptional customer relations skills to acquire new customers. Demonstrates products with a tenacious and driven approach, consistently closing sales. Highly skilled networker proficient in cold calling, strategic planning, and task prioritization to maximize efficiency and drive sales success. Additionally, possesses expertise in audio engineering and product knowledge gained through C.R.A.S and a minor live sound internship.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Sales Guide

Percepta
04.2024 - 08.2024
  • Help guide customers through website and processes
  • Inform customers about cars and products
  • Keep up to date with vehicles and technology
  • Developed strong relationships with key accounts for long-term business growth and increased referrals.
  • Enhanced customer satisfaction by providing timely follow-ups and addressing concerns promptly.

Sales Specialist

Verizon
08.2023 - 01.2024
  • Retain knowledge of phones and phone service products
  • Learn and ask questions about the customers needs to position products and a sale
  • Able to adapt and help the customer regardless of their need or question
  • Able to communicate and adapt to a variety of tech issues and sales questions
  • Built rapport with customers and assessed needs to make product recommendations and upsell.
  • Educated customers about product features and benefits to aid in selecting best options for each individuals' needs.

Sales Representative

NIKE
05.2023 - 08.2023
  • Walk sales floor, engaging with customers
  • Help customers with different footwear or apparel needs and recommendations
  • Provide excellent service while reminding customers of membership benefits
  • Generated additional sales opportunities with upselling and cross-selling techniques.
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.

Shopkeeper and Sales

Cloud Slingers Vape Shop
05.2022 - 04.2023
  • Maintained the shop and handled sales for all customers
  • Kept up to date on products and knowledge for sales/assistance
  • Used POS and ran the store alone when needed, opening and closing shifts common
  • Kept sales receipts and maintained accounting records.
  • Managed daily operations, ensuring a clean, organized, and efficient store environment.

Education

Technical school - Audio Engineering

Conservatory of Recording Arts And Sciences
Tempe, AZ
09.2023

High School Diploma -

Primavera Online High School
Chandler, AZ
01.2016

Skills

  • Custodial Experience
  • Surveillance
  • Cash Handling
  • Loss Prevention
  • Food Service
  • Customer support
  • Customer retention
  • Customer relationship management
  • Computer skills
  • Customer service
  • Training & development
  • Retail sales
  • Negotiation
  • Communication skills
  • Organizational skills
  • Time management
  • Typing
  • Inside sales
  • Cold calling
  • Relationship management
  • Cash register
  • Outside sales
  • Direct sales
  • Account management
  • Leadership
  • Microsoft Excel
  • Financial service
  • CRM proficiency
  • Upselling strategies
  • Cold-calling
  • Sales funnel management

Certification

Master Recording Program II, Conservatory of Recording Arts and Sciences, 07/01/22, 09/30/23, Completed C.R.A.S. program with an average GPA of 3.78 with all 42 credits. Completed required 280hr internship hours to obtain degree, between home recording, and Live Sound operations at: Christ Church Lutheran, Phoenix, Arizona, 85018.

Timeline

Sales Guide

Percepta
04.2024 - 08.2024

Sales Specialist

Verizon
08.2023 - 01.2024

Sales Representative

NIKE
05.2023 - 08.2023

Shopkeeper and Sales

Cloud Slingers Vape Shop
05.2022 - 04.2023

Technical school - Audio Engineering

Conservatory of Recording Arts And Sciences

High School Diploma -

Primavera Online High School

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Branden Palmer